Rivera Toyota - Service Center

Had a fantastic service facilitated by Beth. The process was seamless, her communication was kind and thorough. It makes it easier to navigate these appointments for sure! The process was seamless, her communication was kind and thorough. It makes it easier to navigate these appointments for sure! More

Rivera Toyota provided their usual good service on our 30K RAV4 service. Never have had a problem with them. 30K RAV4 service. Never have had a problem with them. More

Helpful, knowledgeable service rep. Timely and efficient. Helped to try to keep repair costs down. Timely and efficient. Helped to try to keep repair costs down. More

They couldn't have been nicer or more helpful - Have used them for the last 6 years and will continue to use them them for the last 6 years and will continue to use them More

Ms Beth was excellent, polite and very professional in dealing with me. She made the team to provide a prompt service to me when I needed it most. Her customer service and relationship was very good. dealing with me. She made the team to provide a prompt service to me when I needed it most. Her customer service and relationship was very good. More

Muy bien, revisión completa y satisfactoria. Fueron amables y serviciales, se preocuparon por responder a mis inquietudes y las necesidades del vehículo. Gracias! Fueron amables y serviciales, se preocuparon por responder a mis inquietudes y las necesidades del vehículo. Gracias! More

Essential service was performed well. However: 1. I was charged for an alignment (and my bill indicates "customer requested" it) when I did not request it, nor was I asked if I wanted However: 1. I was charged for an alignment (and my bill indicates "customer requested" it) when I did not request it, nor was I asked if I wanted it. 2. I waited for service, and was told it would be about an hour, when it took over two hours. 3. In the past, I would have been given a cost estimate before I signed the service order. This time I was not given one. 4. I am disappointed that Rivera Toyota has not made any arrangements yet for tire storage (even if the customer is willing to pay for it) in the spring. 5. I have never left RIvera Toyota's service department without paying at least $400. More

Ms Beth Hicks was extremely helpful and courteous. She has a great personality and kept me informed as to the progress of my vehicle.She made the experience smooth and enjoyable.She is an asset to you She has a great personality and kept me informed as to the progress of my vehicle.She made the experience smooth and enjoyable.She is an asset to your dealership. More

Kathy Hutt is an incredible service advisor. It is a complete joy to work with her!! Been working with her for years It is a complete joy to work with her!! Been working with her for years More

Joe was very Helpful and kept me updated what was going on as I was waiting there on as I was waiting there More