Rivera Toyota - Service Center

My wife & I have been customers for more than 20 years and wouldn't consider doing business with any other dealership. The Customer Service team is always polite, professional knowledgeable, and very frie and wouldn't consider doing business with any other dealership. The Customer Service team is always polite, professional knowledgeable, and very friendly. Cathy Hutt is my favorite Toyota Service representative! Christopher Rendine More

Vilma was respectful and listened to my concerns. And not only did she listen, all of my concerns were resolved. And not only did she listen, all of my concerns were resolved. More

The service is always top notch. They keep you informed and updated on the status of your vehicle either by phone or text. They keep you informed and updated on the status of your vehicle either by phone or text. More

Very Friendly and excellent service from staff. Updated throughout the day about the car service. Updated throughout the day about the car service. More

Attentive helpful went out of his way to explain and offer me appropriate choices which I had confidence in offer me appropriate choices which I had confidence in More

This is third request for review. Response to text message from service advisor went unanswered. Two concerns; first, was told coolant appeared contaminated, but it had recently bee Response to text message from service advisor went unanswered. Two concerns; first, was told coolant appeared contaminated, but it had recently been changed elsewhere. Later review of multi-point checklist showed coolant as checked in green. Second, credit card surcharge, although stated to be no more than what dealership is charged, appears to be higher than merchant charges shown on internet. Bottom line? Work is reliably done professionally, but typically pricey, and I verify what service advisors recommend. More

Everyone that I encountered was both friendly and welcoming even got a car wash. Thanks welcoming even got a car wash. Thanks More

I took my son Marc's car in for service and was extremely impressed with the attention that I received and that my car received. I was so impressed that I will be buying a Toyota in the spring at your dealer impressed with the attention that I received and that my car received. I was so impressed that I will be buying a Toyota in the spring at your dealership! More

Waiting area is bright and clean with adequate seating. Service staff is polite and professional. Work is well done and have never had any complaints about any work they have done on my vehicle. Service staff is polite and professional. Work is well done and have never had any complaints about any work they have done on my vehicle. More

Joe and Beth were very helpful when I had to come back for a problem for a problem More