2,118 Reviews of Rivera Toyota - Service Center
Are Catherine Hutt and Vilma Aurich more knowledgeable, friendly, or efficient? I'm glad I don't have to decide, because they're both tip of the arrow. The way the service department is organized (the mech friendly, or efficient? I'm glad I don't have to decide, because they're both tip of the arrow. The way the service department is organized (the mechanics drive your car in, passing over sensors to check your alignment, just as an example) assures that your alignment is monitored every time you bring your car in for service. That design attention to detail is indicative of the level of professionalism here; I, for one, deeply appreciate it, given the present state of roads in the tri-state area. More
Excellent service as usual! My service advisor, Beth Hicks, was great!! Always a pleasant experience My service advisor, Beth Hicks, was great!! Always a pleasant experience More
Beth was amazing and helpful! She resolved my issue. I went there for the third time for the same issue. Finally, someone understood what my problem was and fixed it! She resolved my issue. I went there for the third time for the same issue. Finally, someone understood what my problem was and fixed it! More
First service appointment at Rivera Toyota. Catherine immediately confirmed the reason for visit, provided a time frame, and professionally answered all questions. Job was performed quickly s Catherine immediately confirmed the reason for visit, provided a time frame, and professionally answered all questions. Job was performed quickly so didn't have to waste much time waiting. Will continue to service my vehicle at Rivera Toyota, it was a pleasant experience. More
Cathy Hutt was excellent and consistently professional with all the customers as I observed her with all the customers as I observed her More
I worked with a gentleman who was professional, considerate and very efficient. He was especially considerate of my limited time. The work was complete and he explained when I would receive a maint considerate and very efficient. He was especially considerate of my limited time. The work was complete and he explained when I would receive a maintenance notification again. More
Beth from the service department oversaw my car being serviced for the first time. She was very professional and efficient. She helped make sure that I was in and out very quickly. I was very pleased. serviced for the first time. She was very professional and efficient. She helped make sure that I was in and out very quickly. I was very pleased. More