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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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January 29, 2022

Excellent service all the way around from when you enter the dealership or the service center. More

by gtrr769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maglio
January 28, 2022

They are very attentive. Great communication with the service department. Sales is also great, it's why I bought a second car from the dealer. More

by TORYU71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Broad
January 28, 2022

Ask for Joe Maglio - he was super helpful, understanding, knowledgeable and flexible. I know I will next time I have to do anything with my car. More

by DV47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maglio
January 28, 2022

My '21 Rav4 had an unusual brake noise and Joe Maglio was able to take my car in to check it out. The techs checked it and it turned out to be a normal sound when fluid is forced through the system. Thank y More

by AnthonyM.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in the Service department was great too., Joe Maglio
January 27, 2022

I didn’t like how Joe Lane (Service Adviser) Handled and LIED to me about my issue with the scratches on my truck! Lied to me about how it happened. Even when i told him about how I caught it on camera, he More

by Jessayyyyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (Service Manager) , Aaron Sabater
January 26, 2022

The service is excellent, the staff are all very knowledgeable and friendly, and I was continuously kept informed about the progress of the service to my vehicle. I look forward to returning in the More

by parkerlacoste
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Maglio
January 26, 2022

Good people offering good services. Our RAV4 was hit and needed a lot of work. The staff in this dealership was very friendly and easy to work with. We got our car back today. It was as good as new. More

by Alan Y.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Jillian Segarra
January 25, 2022

We use this dealership for more than 15 years and never got disappointed. Best people, great service. They really take care of everything. Thank you More

by EMFILIPPOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

The appointment was on time, staff were polite and courteous, restrooms were clean. Waiting room was nice More

by myriamalbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

It was an amazing service, and a great experience to buy my new car, definitely recommend check it out. You won’t regret it:) More

by wredrovan81
Recommend Dealer
Yes
Employees Worked With
George Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heber Ball
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