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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.7
447 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 447 reviews

April 11, 2024

Nice staff and they don't try to upcharge and over sell you. They tell you what's wrong and leave it up to you to decide. More

by ca5mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Apr 12, 2024 -

Rivertown Ford responded

That's great to hear! We strive to provide transparent and honest service to our customers, and we're glad that you appreciate our approach. Your trust and confidence in us mean a lot, and we're here to help with any automotive needs you may have in the future.

Helpful
April 10, 2024

Excellent service from Tom McCain! Thank you so much…I will return for my next service. More

by WW2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Apr 12, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had an excellent experience and that Tom provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 09, 2024

I recommend every Ford owner in the Columbus, GA area takes their vehicle here to get serviced. They video recorded everything they did to my truck to prove the work was done. More

by kthorpe82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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Apr 11, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

I went in looking for a mustang for my daughter . Conner was an awesome sales rep and so was the finance dept . I paid cash but it was a great experience with the dealership . More

by wendyedge2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor , and I forgot the finance man name but both were gret
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Apr 11, 2024 -

Rivertown Ford responded

That's fantastic to hear! It's great when both the sales representative and the finance department provide an excellent experience, even when paying cash. Safe travels to your daughter in her new Mustang!

Helpful
April 09, 2024

Went for my 5,000 mile service and was very happy with the work completed. I was kept in the loop during the whole process. More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Apr 11, 2024 -

Rivertown Ford responded

It's great to hear that you had a positive experience during your 5,000-mile service! Keeping you informed throughout the process is important to us, and we're glad to know that you were satisfied with the work completed.

Helpful
April 09, 2024

A great group of people they take care of me and my family. Always giving us a great deal. More

by Jmc91675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco
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Apr 11, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

Kassie was very helpful and met all of my needs with a sense of urgency. Great experience and will be back More

by travis.millersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Apr 11, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Kassie provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Apr 13, 2024 -

travis.millersr responded

I will be back in for next oil change!

Helpful
April 08, 2024

As usual this dealership took care of all of my needs, I definitely recommend this Dealership for services. More

by RODNEY.MALLORY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
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Apr 10, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had another positive experience with the dealership and that we took care of all your needs. Thank you for recommending us for services. If there's anything else you'd like to share or if you need further assistance, feel free to let us know!

Helpful
April 08, 2024

Appointment scheduled was very convenient. The service consultant was knowledgeable, respectful and professional. Due it was lunch time when arrived. There were sufficient service consultants More

by goodwishes123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayana. I misspelled her name.
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Apr 11, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 07, 2024

Service advisor was excellent. Ms MacKenzie Gooden should be recognized for her outstanding attention yo detail and follow up, promote now! More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie Gooden
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Apr 07, 2024 -

Sal responded

Ms MacKenzie Gooden should be recognized for her outstanding attention to detail and follow-up, promote now!

Helpful
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