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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.3
1,021 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 1,021 reviews

June 28, 2025

For flat tire, the service rep changed it to spare tire and offered me to replace by buying new tire. After bringing the flat tire to the different shop, They looked at t flat tire and took out small nail More

by NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hopkins
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Jul 01, 2025 -

Rivertown Toyota responded

I’m sorry for the inconvenience you faced regarding your visit. To assist you further, could you kindly reach out to me?  It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at ccarmichael@group1auto.com. Your cooperation will help us resolve this issue promptly. Thank you.  Cooper Carmichael, Service Director ccarmichael@group1auto.com

June 27, 2025

Very pleasant experience Austin answered all my questions and explained everything thoroughly will be back! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 27, 2025 -

Jay responded

Great experience thank you

June 27, 2025

They were superfast and got me in and out in under an hour. they even worked me in without an appointment. More

by F Lumpkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Jun 29, 2025 -

Rivertown Toyota responded

Hi, thank you for taking the time to leave us your feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2025

Great dealership all around! Excellent customer service and staff! Couldn't be happier with my purchase! More

by Randyakraus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Kraus
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Jun 30, 2025 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! If you're ever in need of more help, please let us know!

June 26, 2025

Very pleasant experience. No pressure sale. Helpful staff. Priced below KBB value. Payments less than quoted. More

by ajacobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Jun 27, 2025 -

Rivertown Toyota responded

Hi, thank you so much for your positive comments about Rivertown Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2025

Great service friendly staff. Best dealership visit I have ever had. Communication was excellent during the entire experience, I was always updated. More

by armcuevas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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June 22, 2025

Veronica Gearhart is awesome! The last time we took our car in Completely kept me up-to-date As far as what was needed and what the cost would be. She is a definite asset to river More

by Jerryanderson5719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Gearheart, John Hopkins
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Jun 24, 2025 -

Rivertown Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2025

Austin is great asset for Rivertown. Perfect customer service skills and has great interpersonal skills in communications. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Menendez
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Jun 23, 2025 -

Rivertown Toyota responded

Hi Tommy, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2025

Got in at my appointed time didn’t have any trouble getting through Service department. He helped me with some issues I was having with my car. More

by Alabamagranny58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin - service department
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Jun 24, 2025 -

Rivertown Toyota responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

June 20, 2025

I had great service today from the beginning to the end thank you so much for. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Ward was very Friendly haven’t seen that in a while.
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Jun 21, 2025 -

Rivertown Toyota responded

Hi Rhonda, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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