
Rivertown Toyota
Columbus, GA
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Initial service from the staff is not very good, they continue to try and upsale for higher service packages even after I decline. They seemed more concerned about selling me windshield wipers then actua continue to try and upsale for higher service packages even after I decline. They seemed more concerned about selling me windshield wipers then actually paying attention to what I wanted. Staff attitude wasn’t rude but was unpleasant and dismissive. Did not message or call when services were complete. And the paperwork had my vehicle labeled wrong as well More
I walked in on my lunch break and was instantly greeted when I walked in the front door, I told them what I was looking for and they had pretty much what I wanted, I traded my 2021 Kia telluride in on a 20 when I walked in the front door, I told them what I was looking for and they had pretty much what I wanted, I traded my 2021 Kia telluride in on a 2025 grand hylander, we haggled a little while and got right in the price/monthly payments, everything went smooth and was a great experience, I had an awful experience the day before with another Toyota dealer in Newnan but these guys are great More
I went there to have a set of tires installed, an alignment, and replace my Bluetooth microphone. After two and a half hours I was told my vehicle was ready but the Bluetooth microphone wasn’t repair alignment, and replace my Bluetooth microphone. After two and a half hours I was told my vehicle was ready but the Bluetooth microphone wasn’t repaired. And while driving the car it pulls to the right. The next day I went to another Toyota dealer approximately one and a half hour away and got it repaired. More
This Dealership was and is AWESOME! !! THEIR STAFF WERE THE FRIENDLIEST AND AND COURTEOUS THAT I HAVE EVER ENCOUNTERED!!! I mean, no hassle or back and forth; just true professionals, wi !! THEIR STAFF WERE THE FRIENDLIEST AND AND COURTEOUS THAT I HAVE EVER ENCOUNTERED!!! I mean, no hassle or back and forth; just true professionals, with their pricing and procedures, from start to finish, I am truly pleased and impressed. More