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Rivertown Toyota

Columbus, GA

4.0
608 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 608 reviews

October 16, 2021

Accurate Friendly KindNiceOn-point Dependable Accurate Friendly Kind Nice On-point Dependable Responsible Honest Knowledge Trustworthy Reliable Loyal Hard worker More

by Keys677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina @ Rivertown
Oct 19, 2021 -

Rivertown Toyota responded

Thank you for being our customer, we appreciate your kind words!

October 16, 2021

Little things !! Little things goes a long way. When you rotate tires you think you would check the air pressure!! Not this time you didn’t. I guess it wasn’t written instructions for you to follow. Parts p More

by Toy man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nice service writer but seem to be a little distracted
Nov 02, 2021 -

Rivertown Toyota responded

I apologize that you experienced an issue with your recent service. Can you please contact me so I can make this right? I cannot find your name in our database, but I would love to hear back from you at jwing@rivertowntoyota.com. Jenifer Wing, Service Director

October 12, 2021

I recently had my Toyota Camry serviced by Rivertown Toyota. Being a former employee of Rivertown Toyota i know they truly care to take care of their customers. My service appointment was no different. More

by dsm0469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire service staff
Oct 12, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Chuck and Chris! We thank you for your business and look forward to your next visit!

October 08, 2021

Reliable fast service very nice clean customer area responded timely and explained all options Satisfied customer More

by deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, John Hopkins
Oct 12, 2021 -

Rivertown Toyota responded

Thank you, Deborah, for your kind words! We thank you for your business and look forward to your next visit!

October 07, 2021

I’m happy with my new truck! The costumer service was I’m happy with my new truck! The costumer service was very nice! Thank you so much More

by jose_ramos_555@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 08, 2021 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 07, 2021

Always a great experience getting our Toyota's serviced at Riverton Toyota in cols.Ga More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar (service advisor)
Oct 08, 2021 -

Rivertown Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

September 28, 2021

Very polite and professional. I have been coming here since I purchase my car in 2016. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 28, 2021 -

Rivertown Toyota responded

Thank you, Chris, for your kind words! We thank you for your continued business and look forward to your next visit!

September 24, 2021

The process of purchasing our vehicle from Rivertown Toyota was fine but all other customer service past that point was terrible. We had a mechanical brake issue while my husband and I were road-trippin More

by Average-Person
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan from finance, Renee from the main desk.
Sep 24, 2021 -

Rivertown Toyota responded

I apologize that you experienced these issues in service. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jwing@RivertownToyota.com Jenifer Wing Service Manager

September 14, 2021

All work is done right the first time, in a quality manner. We always use Rivertown for our Toyota maintenance. More

by lhoidahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Fuller
Sep 15, 2021 -

Rivertown Toyota responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

September 13, 2021

My service advisor, Trey is great! Tre is professional, courteous and a pleasure to have as a advisor. More

by Bertha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tre
Sep 15, 2021 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable service experience! Thank you for your business and look forward to your next visit!

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