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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
979 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 979 reviews

August 02, 2024

Overall experience was satisfactory and personnel were qualified and the process moved very smoothly. We were genuinely pleased. More

by j.creid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Aug 04, 2024 -

Rivertown Toyota responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Friendly, helpful, professional service. Will definitely refer my friend to your company and Services. My particular assistant helped me out with several questions relating to additional rep More

by ursula7841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Aug 04, 2024 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Always have the best experience when I get my vehicle serviced here! Great customer service! More

by Ktsue4au
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trae
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Aug 02, 2024 -

Rivertown Toyota responded

Hi, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

August 01, 2024

They do outstanding work . Excellent customer service.. I highly recommend them. Service completed very quickly as promised. More

by Chlovett10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Aug 02, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2024

Great service as always, quick, affordable, and as always, done right! Love my Toyota folks! More

by bleaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre, Justine , John Hopkins
Report | Print
Aug 01, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

The service writer, Natali Tarin was courteous, efficient, and he was wonderful! Th technician was very conscientious and helpful very patient and trying to assist the problem. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali tarin, John Hopkins
Report | Print
Jul 31, 2024 -

Rivertown Toyota responded

Hi Donna, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

Rivertown is Horrible! Go to LaGrange, Auburn or Atlanta. We hate rivertown. They are crooks More

by buckisadollar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Hopkins
Report | Print
Aug 01, 2024 -

Rivertown Toyota responded

buckisadollar, I apologize that you experienced a problem here with us. Can you please contact me so I can make this right? I cannot find your name in our database; I would appreciate hearing back from you via the email below. Bradley Williams General Manager bwilliams@rivertownautomall.com

July 25, 2024

Good experience but the wait was a lot longer than usual this time. Staff are very pleasant! More

by y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Jul 26, 2024 -

Rivertown Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 24, 2024

Very professional and kind and the best service. The lobby has coffee and drink machines and is a very nice environment to wait for your service to get done and everybody is so kind and helpful. More

by sandygail22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Jul 26, 2024 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

Poor customer service. Service writers do not appear to be properly trained and concerned about addressing customer needs. More

by whs_bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people.
Report | Print
Jul 25, 2024 -

Rivertown Toyota responded

whs_bill, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered with your recent visit, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Bradley Williams General Manager bwilliams@rivertownautomall.com

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