Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,703 reviews

December 23, 2021

John O’Connell was a truly a pleasure to do business with. He took all the necessary time needed to go over the vehicle and even told us to call him to stop back in to go over things again, there is so More

by DJTinsman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Dec 28, 2021 -

Rizza Cadillac Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 22, 2021

The service people were great but I had to make a appointment to get a oil change and that took a week to get in and then had to wait over a hour just for a oil change More

by dannywright5257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember
Dec 28, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. Here at Rizza Cadillac Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 22, 2021

Great service, friendly people and the dealership is extremely clean. They checked for recalls and went over all that was done. More

by gnsent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Dec 23, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 22, 2021

Auto brought in for recall. Service was satisfactory and wait time was minimal. Great job!! More

by dprestia22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 22, 2021

This location had very good customer service and I would definitely return to this location More

by Jordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 22, 2021

Mission accomplished on the recall of my RIG THANX for taken care of the problem without having much DOWN TIME THANX RIZZA More

by TLCHENORE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 21, 2021

I purchased four new tires. The price was good. The staff was great. Becky was extremely courteous to me! More

by TONYTOGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 21, 2021

The service rep understood the seriousness of the cars problem and he got the manager involved to have the car fixed under warranty. More

by Reese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 19, 2021

Good experience buying a certified used 2018 ATS coupe. The car is in like new condition and Ryan was great through the whole process! Go check them out More

by BOGACZKEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 19, 2021

Dealership had my car in shop for recall and did not fix everything related to the recall or even diagnosis everything at the time . Had to bring back to dealership a second time just to get charged for a d More

by Ms. Done with GM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle O'Connor
Dec 20, 2021 -

Rizza Cadillac Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
109
...