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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

November 27, 2021

Always have my car done at Rizza.very nice polite service advisor.Car is always fixed right. More

by tainted99man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 26, 2021

Service was adequate, it took too long to fix, very expensive. I took it in for one problem which I’m still having problems with and they charge me for something else that I really don’t know if I need More

by RICARDO1945
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Monahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 25, 2021

Becky was wonderful! Very pleasant and professional. Kept me apprised of the status of the car efficiently. More

by FINNER62000
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 25, 2021

Great customer service relationship with no pressure to purchase from them. Just great enthusiastic education from the salesman Chris. Would most definitely buy again from Rizza and encourage all to give t More

by BNC.ENTERPRISE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christopher
Nov 29, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 25, 2021

Always a pleasure serving my car with Rizza. 10/10 top notch customer service and they alwyas treat women with respect! More

by Candace123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Nov 29, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 24, 2021

Polite timely helpful cheerful water coffee outlets for charging iPhones &. CLEAN CAR WASHED & spry car washer! More

by Mav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 29, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 24, 2021

My first experience at Rizza Buick. Everyone I spoke to was very kind and courteous. My car was repaired earlier than expected. I definitely will return. More

by Hud2359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Rizza Cadillac Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 23, 2021

Always had a great experience when coming to get my vehicle serviced. The service is professional. More

by Iceyp29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 23, 2021

Courteous and prompt attention was given to us. We were informed on what work would be done to our vehicle in a comprehensive way. More

by SUSAN34
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 23, 2021

I like the service at Rizza. I go there for scheduled maintenance. The service center staff if friendly and helpful. More

by MARKSHARK51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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