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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

April 10, 2021

Customer friendly ! Was well taken care of of . Got a loner free of charge while service was being done . Was constantly updated on progress of my service being done! More

by TOMMYCD248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Mike Lorenzo, Anthony Rizza, Candace Kostial
Apr 13, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. J.C Rocha- Business Development Manager- jrocha@rizza.com

April 10, 2021

I appreciate the professionalism and knowledge and honesty of my service advisor, Jim. And the cashier was knowledgeable and accurate and efficient. A great experience. More

by jmjezuit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

April 09, 2021

The appointment was good. The man that took care of me was very nice. But I have been their twice never received my award points. More

by SPEAKSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. J.C Rocha- Business Development Manager- jrocha@rizza.com

April 08, 2021

Just bought a certified 2016 ATS from Rizza. Candace and Ryan took wonderful care of me and got me to the payment I needed. I will be back to Rizza for all my servicing because of Candace! 10/10 recommend!! More

by LisaNork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Mike Lorenzo, Candace Kostial
Apr 12, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 07, 2021

1 star is for customer service, not service itself. I never received a call that my car was done. I called, got sent to voicemail, left a message. Still no call back. Showed up anyways. Car was done, but More

by Mitrev
Customer Service
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rizza Cadillac Buick GMC responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2021

Brand new car has had nothing but issues since purchase. Car is still at dealership now, after being told it was ready for pick up. Dealership is middleman to corporate. I’m being ran in circles about my is More

by Chasecarthen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2021

John O’Connell did an amazing job finding the vehicle that’s right for me and at a great price. With everything going on today, things have been difficult and he made the process more than easy. I would More

by Cassandra Klebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell
Apr 08, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2021

Becky was friendly and the oil change was quick. I only waited an hour which is what I expected. They gave me a complimentary car wash too. More

by JenB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. J.C Rocha- Business Development Manager- jrocha@rizza.com

April 04, 2021

He made sure everything was good with my suv 🚙 thanks John Howard Customer happy happy did not have to want long they service was fast More

by ilive1952
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

April 04, 2021

Rizza provides great service. I will drive past 3 dealers to come have my vehicle serviced at a dealer I trust. Thank you for taking great care of my vehicle. More

by QIKPONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! J.C Rocha- Business Development Manager- jrocha@rizza.com

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