Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,701 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,701 reviews

January 16, 2021

It was not a good experience. Your service rep needs some classes in customer service. I will not come back unless John Howard is back in the Buick Service Dept. More

by SOLDBUYBARB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Choi
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2021

Knowledgeable...friendly...one of the family...helpful...good looking...welcoming atmosphere...intelligent...and thirteenth other words of your choice that fit the required minimum necess More

by Dalebeutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2021

John was AMAZING!! This service location has always been so great but John went above & beyond to help me! So appreciate him & everyone else there!! More

by jlmitc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2021

Extremely happy. Great car buying experience. I will definitely buy my next Cadillac or GMC Denali from them. Ask for John O’Connell for buying a car and make sure Mike Lorenzo does your financing. More

by MAJO9919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Mike Lorenzo
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2021

Had to wait 3 hours for a scheduled oil change. Probably just go to Jiffy Lube next time. Need to have a little more communication. More

by rkriz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
January 14, 2021

Absoutley the best experience ever buying a car..everyone so nice and knowledgeable. From Munir Nazer and Mike.and all the other guys..Would recommend always. More

by norakelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Munir Nazer, Mike Lorenzo, Patrick DeFrancesco
Jan 19, 2021 -

Rizza Cadillac Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 13, 2021

The best dealership I ever visited love the guys in the service department they really take care of you .they make sure you leave with a smile More

by seffinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Rizza Cadillac Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 12, 2021

Came in looking, left the dealership driving. I’m a hard sell and they got the deal done. It didn’t take all day either, my time is important to me More

by MAGICG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Jan 14, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 12, 2021

I feel comfortable bringing in my Hummer 3 for service After a hiccup with one of the components after service John took care of it right away More

by BERG399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 09, 2021

I found what I considered the right vehicle on their website. It was priced right and was every bit of what I was hoping for. Patrick Defrancesco worked hard and efficiently to get the pricing where I n More

by Terry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian ?, Patrick DeFrancesco
Jan 12, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Patrick was able to provide an efficient and overall positive experience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
175
...