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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 29, 2020

Friendly manager ... Jim. I got in and out in a timely fashion! Workmanship was quality. Would come back to Rizza for next oil change It was nice to have the car washed. More

by LINDALGODLEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 02, 2020 -

Rizza Cadillac Buick GMC responded

LINDA, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 28, 2020

The dealer was quick to recognize me and let me in the service entrance as soon as I entered. There was someone immediately there to greet me and get me settled inside. More

by maureen.a.battista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 29, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 28, 2020

Road side assistance was awesome. Took care of problem with one hour. Great service by the technician who came to my house to look at the car. More

by Herbert Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Oct 29, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 28, 2020

Thanks to Danielle and the service guys, the problem with my XTS was fixed promptly. I also appreciate having the loaner car. Thanks again, Rizza. More

by JUDYRGERST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, Danielle O'Connor
Oct 29, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Judy! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 27, 2020

Danielle O'connor was extremely professional, and timely. She was thorough with the details and I greatly appreciated her patience with me. Thank You Danielle! More

by KENDRAWAITES76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danielle O'Connor
Oct 29, 2020 -

Rizza Cadillac Buick GMC responded

We are pleased to hear that you had an excellent experience with Danielle and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2020

Very bad service wrongly diagnosed my problem on my vehicle. Was having some suspension problems with my truck the service department told me I only needed a wheel alignment! So I took my truck somew More

by greggseymourjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 25, 2020

Danielle is awesome!! Everyone should strive to be like Danielle. What was already an overwhelming time only got worse when my 2018 Escalade wouldn’t start but Danielle swooped in and handled everything li More

by CHURGAL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 26, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Danielle and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 24, 2020

They always go up and beyond with service and repairs. The service writer is above reproach and helping to make sure exactly what's needed is delivered! More

by JLTOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 26, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 23, 2020

Nice dealership and people who work there but after three times in for the same problem and can’t explain why I can’t release my electronic brake I’m done with them. I can’t have my wife drive a car that the More

by 321Fish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 23, 2020

The service was good. They performed every task on the list. I was able to leave my car and recieve a call to pick it up. More

by GRETCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 26, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

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