Rizza Cadillac Buick GMC

I found what I wanted online at this dealership 2017 Dodge Durango R/T. I called for a stock check and confirmed it was on lot and still available. Was contacted by "Melizza" via text and was told to as Dodge Durango R/T. I called for a stock check and confirmed it was on lot and still available. Was contacted by "Melizza" via text and was told to ask for her. When we came I did just that and was introduced to Larry. When I told Larry I was there to see Melizza he brushed it off and asked what we there to see. The vehicle was exactly as described. I was very happy with what was offered for trade in and was told that the internet sales price was non negotiable. The whole event although not a negative review felt very blunt. When introduced to Mike (finance) I was not impressed. My credit score is excellent and the offer given again was very blunt. I had been previously qualified for a loan thru my own bank at an interest rate that was much lower than what I was told I qualified for. I ended up purchasing said vehicle and decided that I would refinance on my own. Overall I would do it again however I would seek financing from an outside source before purchasing. Side note, I brought the vehicle home and had it checked by my own mechanic to find there were two recalls on the vehicle that had not been addressed. I took the vehicle to my local dealership and it was addressed immediately looked at and resolved in under 15 minutes. I would think that buying a vehicle from a dealership that as easy as that was to resolve they would have addressed before sale. Also I was asked to fill out this survey in total four times. In short be prepared and know before you go. More

We knew exactly what we were looking for. Our hope this week was to experience honest, knowledgeable and swift service while shopping for a new vehicle. After speaking to Candace, I had a feeling we were o week was to experience honest, knowledgeable and swift service while shopping for a new vehicle. After speaking to Candace, I had a feeling we were on the right track. She provided us with the onset of great customer service. Chris assured me that all of my boxes would be checked.. and they were. Going through the finance process has never been easy. Today, it was breeze (and fun)! More

Great service Repairs were made in a timely matter. We were kept informed on the progress of our repairs. Repairs were done to our expectation. Will definitely brin Repairs were made in a timely matter. We were kept informed on the progress of our repairs. Repairs were done to our expectation. Will definitely bring our vehicle back for any future repairs. More

Friendly I arrived at the dealership to have my side view mirror repaired on my 2011 SRX .After inspection I was told the mirror could not be repaired and woul I arrived at the dealership to have my side view mirror repaired on my 2011 SRX .After inspection I was told the mirror could not be repaired and would have to be replaced.A new mirror has been ordered and then painted and I am waiting to hear when to return for installation. More

Coach is an excellent salesman. He was friendly, imformative, considerate an expedient. Appreciate the expierence not being as overwhelming as it could have been. Thanks Rizza and thanks Marty"Coa imformative, considerate an expedient. Appreciate the expierence not being as overwhelming as it could have been. Thanks Rizza and thanks Marty"Coach" More

Yukon Service Very accommodating - identified an issue for repair which was still under warranty, set me up with a great loaner vehicle to ensure we could get it do Very accommodating - identified an issue for repair which was still under warranty, set me up with a great loaner vehicle to ensure we could get it done. More

Great service and great customer service. Love going there for services. Easy to set appointment and convenient time for me. I appreciate it all. Thanks there for services. Easy to set appointment and convenient time for me. I appreciate it all. Thanks More

New Lease Purchase 2020 Terrain Have been doing buisness with this dealership for 12 years always the best service from sales,service & finance. Larry Papp is great to work with no Have been doing buisness with this dealership for 12 years always the best service from sales,service & finance. Larry Papp is great to work with no back and fourth with getting the deal done a one time shot. Delivery of the vechicle outstanding everyone there very nice will not buy a car any where else. More

The salesman Joe has been fantastic. I bought a Cadillac with low miles. The brakes made a funny noise. Joe picked it up left a car while they fixed the issue. The car is great. Joe has been fantastic. with low miles. The brakes made a funny noise. Joe picked it up left a car while they fixed the issue. The car is great. Joe has been fantastic. More

Becky in the service department was completely professional and extremely helpful and refreshingly courteous. The car was looked at on schedule as promised, was thoroughly checked and repaired in professional and extremely helpful and refreshingly courteous. The car was looked at on schedule as promised, was thoroughly checked and repaired in one day and at a very affordable price. We had an overall very good experience. Thank you Becky and crew for everything. More