Rizza Cadillac Buick GMC

The worst deal of my life. I'm not pleased at all with the customer service, the finance people is not professional. When I asked questions they made feel stupid. Now I'm trying I'm not pleased at all with the customer service, the finance people is not professional. When I asked questions they made feel stupid. Now I'm trying to contact about the loan, no help. I'm frustrated. More

A little to high pressure for my liking. Tried to convince me to commit to sale price I was not at all comfortable with. Tried to give a much higher finance interest rate than what was available. Pro convince me to commit to sale price I was not at all comfortable with. Tried to give a much higher finance interest rate than what was available. Promised a service coupon book with a claimed value of 1,000.00 that was not issued and when I inquired about it two days later the claim was that they were out of them and should be getting more in a couple days. Haven’t been back since then but suspect that they are probably still “out” of them. Same old decades old tactics used by dealerships that sour the experience of shopping for and buying a new car. disappointing to say the least. Make it right and I may better my review but as it stands I cannot give more than a 3 star rating. More

After experiencing a low tire pressure alert for several days, and the problem continued I came to the service dept.Ms D’Andrea personally examined my tire, found the problem and had it fixed immediately. days, and the problem continued I came to the service dept.Ms D’Andrea personally examined my tire, found the problem and had it fixed immediately. More

They are always friendly and accommodating. I'm given a window as to how long the service will take, but they are complete before the time. 👌👌👌 window as to how long the service will take, but they are complete before the time. 👌👌👌 More

My first time at this dealership and I couldn't be happier with the level of customer service from Candace and Becky. Very professional, I would highly recommend Rizza of Tinley Park. happier with the level of customer service from Candace and Becky. Very professional, I would highly recommend Rizza of Tinley Park. More

Scuffed my drivers side rear panel and hatch. Left message for service rep. Service rep is very good. Looking to speak with someone to resolve issue. message for service rep. Service rep is very good. Looking to speak with someone to resolve issue. More

The Rizza dealership is the best from the sale rep to the mechanic everyone was respectful and nice made me feel important there I would recommend everyone I know to shop with Rizza dealership they make you mechanic everyone was respectful and nice made me feel important there I would recommend everyone I know to shop with Rizza dealership they make you feel like family there. More

John is amazing. He makes sure the job gets done and he’s super nice. Makes you want to go to this location. Cindy Guziak super nice. Makes you want to go to this location. Cindy Guziak More

larry droved into Rizza for service and drove out in a new car,the employees were very courteous.I would really recommend Rizza to all my family and friends droved into Rizza for service and drove out in a new car,the employees were very courteous.I would really recommend Rizza to all my family and friends. More

general maintenance As always, the staff is excellent. They make the experience great. I arrived at the time of my appointment, they took my vehicle and told me the ho As always, the staff is excellent. They make the experience great. I arrived at the time of my appointment, they took my vehicle and told me the how long it would take and kept their word to the minute. Better than any other dealership I've encountered. More