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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

January 29, 2020

Service department is very efficient and staff is friendly! Would not service my vehicle anywhere else, they had me in and out in no time and even told me about GM rewards where i can earn points for all my ser More

by CKOSTIAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Jan 30, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 29, 2020

Rizza is one of the BEST. It’s a great feeling coming in and getting great service with a smile. I just love John Howard. :) More

by JACKIE.SMITH4
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review of your experience with John! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 29, 2020

This was a great first experience with the service group. John made me feel right at home and the car was handled much quicker than I anticipated. More

by efeyerer
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 26, 2020

Brake check oil change filters recall, etc Everything was great. The young woman sitting in first desk as I walk into service dept from the parking lot did a great job. Quick and painless Sorr More

by BONE399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 26, 2020

Service writer was very professional. everything was done in a timely fashion and they provided me a car,while the work was being done. I would highly recommend them More

by J_KIELY
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jan 28, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 25, 2020

I feel a little uneasy with my purchase honestly. I wasn’t able to get the exact vehicle that I wanted and was told to provide money down that I don’t currently have. I felt a little pressured. This ve More

by blkmalibu2012
Recommend Dealer
Yes
Employees Worked With
Patricia Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Uccardi, Marty “Coach” Nowak
Jan 28, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 25, 2020

Service reps are great. Waiting area hasn’t any newspaper or magazines and runs out of donuts. But overall the service department is very good thanks More

by STAN.KARCZYNSKI
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 24, 2020

treated well it was good so far...service was good people nice, loaner car was nice also.it was the first time at Rizza and thank you More

by BREWS62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty “Coach” Nowak
Jan 28, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 24, 2020

good service time was good, service wasn't that long, everything went well car was clean on the inside, and there was a smile getting your keys when you finsh. More

by RJB60NMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 23, 2020

Very Good I have always had very good customer service with Rizza Cadillac and the service department. They are professional and friendly, listened to our needs More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Jan 28, 2020 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. J.C Rocha- Business Development Manager- jrocha@rizza.com

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