Rizza Cadillac Buick GMC

Great salesmans =Great Deal My wife and I just purchased a 2019 Cadillac XT5 Premium luxury awd from Rizza Cadillac. Our salesman Jay Bakr & Mike Bakr really went above our expec My wife and I just purchased a 2019 Cadillac XT5 Premium luxury awd from Rizza Cadillac. Our salesman Jay Bakr & Mike Bakr really went above our expectations and really took care of us in our new purchase. Even after the vehicle had a transmission code pop up when they took it for full tank of gas they could have reset code and deliver vehicle to us Mike called and said thats not how we do business so he found same vehicle but with different wheels and put wheels we liked on our new vehicle. We will never buy a Caddy from another dealer . Thanks Jay and Mike Bakr for everything...J&L More

New Terrain Jim Allegretti and Nick Beauchamp were outstanding from the moment we arrived until the moment we drove away on our new vehicle! First class all the Jim Allegretti and Nick Beauchamp were outstanding from the moment we arrived until the moment we drove away on our new vehicle! First class all the way More

Great staff. Great approval rate . The vehicle was priced very well, the quality of the team was good until whom ever is in charge with the slick back hair came ou Great approval rate . The vehicle was priced very well, the quality of the team was good until whom ever is in charge with the slick back hair came out being very negative and brought a bad vibe into the room . If it was not for angel and Marty coming out to the parking lot after I was driving away the purchase wouldn’t t have happened. .. mike was awesome. More

Great experience We went in with my mom looking for a new car for her. Mark Hoover was our first contact when we walked in and he was great to deal with from start to We went in with my mom looking for a new car for her. Mark Hoover was our first contact when we walked in and he was great to deal with from start to finish! We went in 2 days later to make the purchase and he was helpful, patient and so respectful of our time. Joe in Finance was also really helpful and great to work with. I don’t love buying cars but this experience was so positive that when I’m ready to buy a car for myself, I’ll be returning to Rizza! More

Mark Hoover for Employee of the Year Mark Hoover is such a great sales consultant. He was friendly and was not pushy at all. He listened to my concerns and answered all questions. Mark Mark Hoover is such a great sales consultant. He was friendly and was not pushy at all. He listened to my concerns and answered all questions. Mark made my car buying experience such a pleasure. He was patient with me as I decided exactly what I wanted in my new car. When my car arrived, Mark made sure every option was installed. Very thorough and professional in his tutorial of all the car's features. I will definitely recommend Mark to anyone that is looking for a new vehicle. More

Car owner Custmer service girl in the service are was Verry polite and well known everything about car servises. I thing she should deserve the Verry good payme Custmer service girl in the service are was Verry polite and well known everything about car servises. I thing she should deserve the Verry good payments for what she does there More

Great service! Danielle was very helpful with making my service timely and efficient. She volunteered a rental car so I could get my errands completed while my car w Danielle was very helpful with making my service timely and efficient. She volunteered a rental car so I could get my errands completed while my car was being serviced! It was a very productive morning. She also made sure I had my car back in time to make it to work. More

Quick and to the point Called Rizza about the truck I wanted. It was there waiting for my arrival. Did a test drive. Loved it for the one owner, low miles, and certified w Called Rizza about the truck I wanted. It was there waiting for my arrival. Did a test drive. Loved it for the one owner, low miles, and certified warranty. Arrived at 130pm, left at 430p... Angel was awesome. More

Road side assistance The assistance was okay. The tech very helpful jumped started car but carried no battery to replace the DEAD one in my car. I called him again later The assistance was okay. The tech very helpful jumped started car but carried no battery to replace the DEAD one in my car. I called him again later when the car would not start. He was off duty but suggested to call the 800 number, I had to have a working car before Monday morning I had to be at church by 5:30 am and then had to do two funerals. So could not sit and have car towed or wait till later Monday morning to get this resolved.. The 800 number connected me with a tech from Shirley Cadillac in Oak lawn who came at 5:30 Sunday evening and replaced the battery. The tech from Rizzo does not carry batteries. Otherwise in service is great More

Exceptional sevice The experience was outstanding. I was treated like family. Jason was very transparent and up front wthe options and presented the best one for me. The experience was outstanding. I was treated like family. Jason was very transparent and up front wthe options and presented the best one for me. I will always do business with Rizza. Yay More