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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,713 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,713 reviews

May 13, 2019

Friendly, Knowledgeable, Helpful staff This was our first experience purchasing a new vehicle, and I was very pleased. Mark was extremely helpful and knowledgeable about the vehicles we dro More

by eblum8208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Casino, Joe Uccardi
May 15, 2019 -

Rizza Cadillac Buick GMC responded

I'm so happy to hear that Mark and the rest of the Rizza Cadillac Buick GMC team did such a great job assisting you with your vehicle purchase. Congratulations to you on your new vehicle, and please give us a call if you ever need anything! Kind regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 12, 2019

Overpriced and poor management The cost of the service is the most expensive I’ve ever paid for the type of work that was done. I have 2 other vehicles ones a high performance and t More

by JoeyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Roady
Jun 05, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for providing us this feedback. At Rizza Cadillac Buick GMC, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. I would like to speak with you about this issue so we can work together to make things right, so please contact me directly at your convenience. Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 12, 2019

Oil Change I brought in my car for routine oil change. The service was performed on time and efficiently. The service department is always friendly and timely. More

by AGB2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
May 13, 2019 -

Rizza Cadillac Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC's Service Department. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 11, 2019

Mart was awesome Marty coach was awesome. Best salesman I’ve ever dealt with. If you need a car go see him. He took of us and made everything work out perfectly. More

by GREGSKELLY327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty “Coach” Nowak
May 13, 2019 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! Marty is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 10, 2019

Service Department It’s Always a pleasurable experience having my truck serviced there, even though It wasn’t purchase at Rizza. Everyone from who answers the phone to t More

by Truckguy2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Service is excellent to work with
May 13, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 08, 2019

Great service as always Always takes care of me and had a great loaner for me so i wasnt stuck there waiting. Very informative of the service being done. More

by JLASCOrpIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 10, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 08, 2019

Kyle was awesome! First visit to this dealership. My service advisor Kyle explained what my car needed and gave me quotes. My car was done when quoted. The waiting r More

by JOY.MEDNANSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
May 10, 2019 -

Rizza Cadillac Buick GMC responded

Joy, thank you so much for taking the time to share your feedback with us! We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please feel free to reach out if you need anything! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2019

Excellent!! We have been dealing with Rizza Cadillac Buick GMC for over 25 years and continue to be completely satisfied with their outstanding sales and service More

by WJPRKP60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Howard (service), most professional, courteous, and friendly.
May 07, 2019 -

Rizza Cadillac Buick GMC responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2019

Excellent Service and Great People I am very pleased with the outstanding service at Rizza Buick GMC. Larry Papp is fantastic, he listens to what his customer's are looking for and wor More

by Allen Moskal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Vasquez
May 10, 2019 -

Rizza Cadillac Buick GMC responded

Allen, reviews like yours are truly a breath of fresh air! Larry and Felix truly are invaluable assets and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2019

2nd time around Last year we came in to purchase an Enclave and for whatever the reason it didn’t work out. As we walked in we recognized “Coach” from last year. He More

by MsmRob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty “Coach” Nowak
May 10, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

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