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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,697 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,697 reviews

April 01, 2019

Buying my first car. At first marty or "coach" came off as very rude and uncaring till we went to Ryan Clark who is not listed below who was very relatable and extremely f More

by Chance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark, Mike Lorenzo, Marty “Coach” Nowak
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Chance, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 01, 2019

Nice and new. Joe Volturo, thank you. You helped me out and got me through the process as quickly as possible. He also was very patient with me, as I am older and i More

by MikeT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

MikeT, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 01, 2019

For my brother I came here looking for a car for my brother, the salesman Joe Volturo started helping us, fortunately, he got us to a car that my brother liked. I li More

by Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 01, 2019

Extremely slow I went in for an oil change, which was covered under warranty. I was recommended front and rear differential service, and it was not supposed to take More

by GMSWANK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Choi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca D Andrea
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for your great review, GMSWANK. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 31, 2019

Great! All I have to say is my salesman Steve was amazing. He was very nice and answered all my questions showed me how to work everything in the car. Best s More

by boop1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix in Finance , Steve Barakat
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 31, 2019

Wish I didn’t I asked and sighed saying to only run my credit once and they still ran 4 times. Stated the price on the vehicle I wanted was 25k then we sat down and More

by lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Lorenzo, Marty “Coach” Nowak
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Lynn, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 31, 2019

Oil change My experience with Cadillac is always a pleasurable experience, the people are kind and always nice and I always look forward for the next time. More

by ROBBIEMACLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Choi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gonzalez, Steve Barakat, David Casino, Mike Lorenzo, Amanda Pickett, Marty “Coach” Nowak, Jerry Davis
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 31, 2019

Slow leaking right front tire Customer service was prompt and polite. My 2018 Terrain had a right front leaky tire. Customer Service team was prompt and polite. I was a walk in on More

by GMC2018TerryRed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle from Service Repair
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 30, 2019

wonderful We give our experience the best rating possible. Our salesman Steve Barakat was so nice. He was patient , kind, he didn't rush us, very helpful and More

by bikerbrad1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Vasquez, Steve Barakat
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 30, 2019

Great service My service representative was awesome, She was knowledgeable and took the time to go that extra mile to make sure I was satisfied. She answered all m More

by de95556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Conner
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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