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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

March 26, 2019

Good Service Great job! Happy with customer service by Danielle and Becky. Thank you.again for great service and taking the truck right away. It has been a pleasur More

by Inezbeal25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Mar 28, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2019

Good service Fast good service courteous staff,current condition of your vehicle,clean waiting area also clean restrooms Option to wait or take a loaner vehicle.an More

by GGreer1033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. O’connor
Mar 26, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2019

3 hour oil change?!?!? I had a 9:30 appointment for an oil change, I checked in at 9:35 and was told about an hour. Finally got my car and headed home a little after Noon!! More

by Jeff J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None. Although the service guy that checked me in was friendly and awesome.
Mar 27, 2019 -

Rizza Cadillac Buick GMC responded

Jeff, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2019

Awesome people Sales to Manager to finance was seamless. Personable down to earth sales team made us feel like we were the only people in a crowded dealership. More

by Lou n Ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, David Casino
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience at Rizza Cadillac Buick & GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2019

Great Team - Wonderful Car Buying Experience John was a pleasure to work with. My father and I walked into the dealership looking for a SUV we had seen online and John happily showed us around an More

by leflar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2019

Could not have asked for more pleasant experience Very knowledgeable salesman (Marco) who took all the time needed to explain everything about the car and was a pleasure to deal with while negotiating More

by JOHNPH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Alfaro
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Between GOOD and EXCELLENT Great. My only issue is the processing. It took over 4 hours. Definitely this needs improvement. A vehicle we wanted was not in stock. They found one More

by DWYER1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

DWYER1953, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Amazing experience! Would not go anywhere else. Top notch. I’ve been going to Rizza for the past 15 years and they always orovide the best customer service to every single customer. They will tell you the best More

by GCOCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Uccardi
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Pleasant car buying experience I purchased a used Cadillac and was very pleased with the process at Rizza. Everyone we dealt with was very professional, I feel I was given a fair de More

by Mike-32319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Almasri, Mike Lorenzo
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Great experience the service was excellent It was the best service they explained everything clearly to me my first new car experience and I rode off totally satisfied will refer friends and fa More

by Myonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, John O'Connell, Mike Lorenzo
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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