Rizza Cadillac Buick GMC

Great Service! Becky D’Andre of the service department took my ATS Cadillac in the other afternoon on an emergency basis at Rizza Cadillac because although my car go Becky D’Andre of the service department took my ATS Cadillac in the other afternoon on an emergency basis at Rizza Cadillac because although my car got me to the dealership, it was no longer driveable. Within minutes, Becky gave me an estimate that was right on the money, had two front tires with rims on order already for next day, and a shinning silver CTS loaner ready and waiting in the service department. After 10 am next morning, got a call from Becky D’Andre who said my ATS was thoroughly checked out, the front end aligned with new wheels and tires, and ready to go! Becky D’Andre did an awesome, amazing job of servicing my Cadillac without an appointment when I was in a jam. Always look forward to bringing in my car for service at Rizza. More

My first dealership purchase was a sucess! I choose this particular dealership because my parents have purchased two Cadillacs there. I had looked on the website a little bit a couple of days b I choose this particular dealership because my parents have purchased two Cadillacs there. I had looked on the website a little bit a couple of days before, and saw a few vehicles that I was interested in based on the descriptions and the many photos that were provided. When we walked in the dealership we were greeted immediately and matched with Mark (we had not called ahead with an appointment, and that was not a problem). He asked great questions to find out what kind of car I was looking for and the price range that I wanted to stay in. He did show me one of the vehicles that I saw on their site, I took it out for a test drive, and really liked the car. My one draw back for that particular vehicle was the number of miles that it had, and the warranty was limited based on that. Mark kept in mind all the features that I was wanting and suggested two additional vehicles that were in the price range with lower mileage with more time on the warranties and were pre-certified. He was so keen on what I said that I was looking for he pointed out a feature that I wanted (heated steering wheel) which was not on the first vehicle I looked at, was available on this vehicle. I knew that he was really paying attention to me and not just trying to sell me a car. I really appreciated his ease in working with me. It was clear that I was buying a car that day, and he was most concerned with getting me a car that I was really going to enjoy. I also appreciated how knowledgeable he was about the vehicles, and willing to find out information about my questions instead of blowing me off if he didn't have the answer off the top of his head. He was patient with me while I was indecisive and it allowed me to make the best choice for myself. THANK YOU! More

Had to get truck bed lights installed, not done when I picke John Howard took care of keeping me informed and it went well. Took a little longer than I’d like. Everything else was very good John Howard took care of keeping me informed and it went well. Took a little longer than I’d like. Everything else was very good More

Great service John Howard is the reason I keep going back to Rizza Buick. I am sure other service representatives are food and offer good customer service, however, John Howard is the reason I keep going back to Rizza Buick. I am sure other service representatives are food and offer good customer service, however, it was John that put me in a new car and has helped me maintain it running well. He’s always very helpful and attentive to the needs of his customers. I will continue goi g back as long and John is there. More

Oil consumption follow up and brake checkup Wait was a little longer than expected even with an appointment. However, I was overall happy with service. I think in the future should communicate Wait was a little longer than expected even with an appointment. However, I was overall happy with service. I think in the future should communicate better to let you know if they are running behind. More

Oil change The service was right on time and I was constantly informed of the progression of the oil change. The car was returned to me washed and clean. The service was right on time and I was constantly informed of the progression of the oil change. The car was returned to me washed and clean. More

So happy! Joe Volturo is one of the best salesmen I’ve ever met, he was courteous and was able to help me get what I wanted. I ended up buying a new car. Thanks Joe Volturo is one of the best salesmen I’ve ever met, he was courteous and was able to help me get what I wanted. I ended up buying a new car. Thanks much More

Last Minute on New Year’s Eve. New Year’s Eve and I wanted a decent looking car. Came to Rizza Cadillac Buick GMC and got what I was looking for. Joe Volturo was a life saver, he wa New Year’s Eve and I wanted a decent looking car. Came to Rizza Cadillac Buick GMC and got what I was looking for. Joe Volturo was a life saver, he was helping another person and still worked with me. Great guy and he was real patient. My personal best experience. More

Easy and simple I wanted a nice vehicle that was spacious but didn’t swallow me hole, when I told joe (Joe Volturo) this, he laughed, so he showed me I wanted a nice vehicle that was spacious but didn’t swallow me hole, when I told joe (Joe Volturo) this, he laughed, so he showed me the 2019 Buick Envision, and it was perfect. I didn’t go wrong when I chose to Come to Rizza. They have some hard workers there that make you feel like you’re number one. More

Reveiw Mark Hoover is a knowledgeable, no nonsense salesperson. I would recommend him to anyone. Mark Hoover is a knowledgeable, no nonsense Mark Hoover is a knowledgeable, no nonsense salesperson. I would recommend him to anyone. Mark Hoover is a knowledgeable, no nonsense salesperson. I would recommend him to anyone. More