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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,698 reviews

December 18, 2018

Great service. Daniele provided a great service was very attentative and worked to resolve the issues with the vehicle. She provided updates and when the car had add More

by Ann0901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniele
Dec 18, 2018 -

Rizza Cadillac Buick GMC responded

Hi Ann, and thank you for this great review! We're excited to hear that Danielle took care of you! She is a great asset and we appreciate all she does. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2018

The processes went smooth I took the car in for service, and was surprised how fast the matter was resolved.Some what disappointing that the car was not washed.but overall I wa More

by Toro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Dec 18, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an overall positive experience and we will be sharing your comments with our team. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2018

WONDERFUL EXPERIENCE! Marco was a fantastic salesman. He took a lot of time to explain everything and gave me the best deal. It was not a high pressure high pitch situa More

by LPJP1252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Alfaro, Mike Lorenzo
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. Marco is an asset to Rizza Cadillac Buick GMC, and it is great to hear he gave you the best deal. Thank you for your recommendations. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2018

Danielle O’Connor The rating I haven given are true and honest the people Are very helpful and nice each time I visit all departments. Danielle was very helpful and in More

by escalademom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Danielle and our team was helpful each time you visit. If you have any questions, please don't hesitate to reach out to us again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2018

They work hard to get your new car! Great dealership with awesome and humorous staff. They stayed after hours to help you get your new ride. They go above and beyond! Come get yours.. More

by LOTUS2SIX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jc, David Casino, Mike Lorenzo, Joe Ceplecha
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

We really appreciate you taking the time to leave a review about your experience. We're glad to hear that we were able to go above and beyond to help out with your vehicle needs. Thank you again for your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2018

No pressure for added services that weren’t crucial Loved the fact that I was not pressured to purchase other services that were not crucial at this time. Waiting area is comfortable and inviting More

by MichelleO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember anyone’s name
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving pressure-free service and a comfortable place for all our guests during their visit at our dealership. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2018

Super Service I had a 2:00 p.m. appointment on a Saturday for an oil change. I was running about 20 minutes late due to traffic due to the Holiday Season! I had bee More

by rlopez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becca D’Andrea & service technician not sure of his name but he was a young man
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

We strive to provide the best service possible and glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC 's Service Department. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2018

We were there the whole day, but all worked out in the end. Started out complicated.took a test drive, talked numbers, took the whole day until we got it right. but everything worked out at the end. More

by RWARD948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gonzalez, Mike Lorenzo
Dec 18, 2018 -

Rizza Cadillac Buick GMC responded

Congratulations on your new car! I do apologize for the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over. Please let us know if there is anything else about your purchase that you'd like to discuss. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 15, 2018

Always a pleasure We were here to do a oil change it took about and hour was out at the time of the appointment was finished the service was great More

by Oil changer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ceplecha
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 15, 2018

My New Pickup My experience here with Chris was great it was a smooth transition I he was fast fun friendly. He was easy to deal with honest and gave me the deal I More

by Tracyw66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Chris Davis
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback. Chris is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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