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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,698 reviews

December 07, 2018

Customer service Danielle is awesome. She informs you of the issues that you may have with your vehicle and explains the services needed and the ones taken care of. More

by Kenz escalade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in service
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. Danielle is an asset to Rizza Cadillac Buick GMC, and it is encouraging to hear she impressed you by delivering our trademark service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2018

Steering Recall Repair When I made the appointment I was told the repair would take 1 1/2 hours, and that they did not provide loaner cars for recall work. When I dropped of More

by JACQUIE708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone except the front desk and cashier in the Service Dept.
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review. Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2018

Excellent I brought my car in for service and it was completed in little time and I was on my way. Thank you for the service done. More

by YVONNEDONALD39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Dissatisfied I ordered mud guards and had them installed by this dealership. I drove home looked at the guards one of them had a huge gap in it. I called John and More

by Hbriner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Uccardi, Mike Lorenzo, Amanda Pickett, Joe Ceplecha
Dec 12, 2018 -

Rizza Cadillac Buick GMC responded

Hbriner, we appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Great service I appreciate the help and even the opportunity to get a loaner to replace my CT6 while it was being serviced. The most important thing however is the More

by Shadeofgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Always top shelf !!! I’ve been dealing with Tony Rizza for over 30 years. His Chevy store his Old’s Mobile store and now his Cadillac dealership. And always had excellent More

by Corny0107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O Connor, John O'Connell, Joe Uccardi
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Great people & Service! I’ve been coming here for 5 years now 2 times a year for maintenance, never had a problem . John Howard always takes care of me ( great guy ) ! Great More

by eaglewdf53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

We can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Very efficient and nice people to deal with Great experience thorough, courteous and timely. Always willing to get you in and out even though I didn’t have an appoint. Even looked at the new X More

by PATLABROSCIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our staff at Rizza Cadillac Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Courteous, quick, informative My service manager Danielle is the main reason I keep coming back to Rizza service dept. she’s very informative, courteous. This is in the service dep More

by DJROY.SHANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, Mike Mikicic
Dec 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Danielle’s consistent great customer service has earned your repeat business. We can’t wait to see you for your next servicing appointment! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Totally satisfied Becky was terrific to do business with... she was extremely knowledgeable and friendly!!! Also the technicians were extremely friendly... would defini More

by TRIFFLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Casino
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for this lovely review and for your recommendation! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Becky and our team was extremely friendly and knowledgeable during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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