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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,701 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,701 reviews

November 07, 2018

Hassle Free I had made an appointment with Danielle O’Connor for general service. She had information me that additional service that I wasn’t aware of should be More

by Escalde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Danielle is a great asset and we're thankful to have him on our team. We appreciate your business! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Frustrating, less than honest and poor attention to detail Original sales rep was not honest with us in regards to Costco program. Tried to pressure us but sooner than we wanted. Second rep was no there when w More

by Coffeebean
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Vasquez, Jesse ?, Mike Lorenzo, David Beutler
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Coffeebean, I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Great service Prompt , very efficient , speedy , friendly... I always love to go to this facility.. The facility is very clean and I enjoy visiting the showroom a More

by BETTY herman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle o Connor
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Betty, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Great customers service and the salesperson was excellent i The entire staff was awesome and down to earth from the salesperson to the gentleman who took care of my paper work. I'm going back up there just to More

by King_hnri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a pleasant experience with us. Please let us know if we can help you with anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

I had a broken side view mirror replaced. The service department did a very neat job. My side view mirror is working well. Also, they washed and vacuumed my car. Thanks for your help.. More

by THACKAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard.
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Awesome customer service! Went there to return a buick lease and ended up buying a new car that night! They found the exact car that i wanted! David Beutler was very nice to d More

by Stevie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beutler
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

We really appreciate your business and we are glad you got the exact car that you wanted. Thank you for this feedback. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Friendly environment and excellent customer service I went to look at a used Dodge Challenger and Ángel greeted us and answered all the questions we had. He was very polite through the whole process an More

by Vcruz01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel, Mike Lorenzo
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. Angel is an asset to Rizza Cadillac Buick GMC, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Very good service My experience was excellent. The service writer was very friendly and helpful. They arranged a loaner and called when my vehicle was ready for pick up More

by Jason K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I cannot remember his name
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Jason. We are very happy to hear that our staff could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Wonderful Service My Family has purchased several vehicles here over the years.....and we always get great service! Everyone is friendly and our salesman is great! We l More

by LindaV-P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Hi Linda and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 05, 2018

Another Cadillac My sales person Chris Davis was exceptional he gave me several different options to see what best fits my budget showing me the different options in t More

by Spiech22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis
Nov 06, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. Chris is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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