Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,667 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,667 reviews

February 18, 2023

Great experience truck was in for service they got me in and out with my apartment that I had . Also ordered a part for truck I needed!!Great communication and knowledge for the vehicle. If you need an answ More

by NICKEV3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 18, 2023

Great service friendly staff. Able to address the problem quickly. Car took much longer to repair due to 2 parts that were not available. ( 10 weeks!! Not acceptable. More

by CARMEN.PINTO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Rizza Cadillac Buick GMC responded

Carmen, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 17, 2023

The customer service was good. Everything was explained to me and the work was done promptly. More

by Martyhabrelewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 16, 2023

I’ve been going to Rizza Cadillac since 2014. Always receive efficient, courteous service. I also go there because I trust their mechanics and the work they do. More

by SBLESKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 16, 2023

Brought my car in for a recall on the cables for the rearview camera. Obviously I can’t tell what they did, but I received my car back in a very timely manner. More

by MADDONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 16, 2023

Rizza really treated me professionally and the service was great. I want to thank John for helping me save money and quick repair. More

by jr1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 14, 2023

They get the job done in a good amount of time that is necessary for the work that you came in to have done. More

by JM993026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 13, 2023

Jim Monihan worked hard to handle the issue with my truck to 100% satisfaction. Hands down great service advisor. More

by Smokediver226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 13, 2023

I was told that they were supposed to install calipers a second time that were not supposed to rust but two weeks after installation they began to rust. I was lied to and over charged on hydraulic brake hos More

by Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Monahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Rizza Cadillac Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Feb 15, 2023 -

Sarge responded

I spent $2400 in repairs to get remanufactured front calipers on a 2018 Sierra with low miles.these parts should be factory original quality and they aren't. Now they are rusted as if they have been on the truck for over 10+ years. Not to mention that the caliper guide boot wasn't seated properly. Good thing I went underneath to check. No excuse....you tell me how to rectify the situation

February 12, 2023

Painless experience, timely, everything explained well, satisfied service good service John pleasant to work with More

by rlmerrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
36
...