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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,718 reviews

November 18, 2022

This is the second time I have purchased from this dealership. Each time they have made my experience wonderful. I would highly suggest looking here when you are in need of a different vehicle. More

by AMYELLENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Gacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty “Coach” Nowak
Nov 21, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 18, 2022

They were right on time and did a great job. They were very professional I was completely satisfied More

by ginahotwagner
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 18, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 17, 2022

My wife and I had a very positive experience at Rizza GMC. Great atmosphere and I felt like I was treated very fairly. More

by Robertbulthuis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Lorenzo, Jason Barclay
Nov 18, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share with us, Robert! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 17, 2022

On time appointment. Work completed satisfactory. Service writer John was friendly and knowledgeable. Car returned clean More

by walter l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback, Walter! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 17, 2022

Awful. The worst experience I've ever had at any dealership. I brought my car in on a Saturday with a leaky tire that was low every week and a half to two w More

by DPerkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Wentz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Skinner
Nov 18, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you sharing your experience with us at Rizza Cadillac Buick GMC. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 16, 2022

The service was great and i was happy to get a loaner car that’s very rare now days!! More

by ddwinvestors87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I feel our service department is what makes Rizza Cadillac Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 14, 2022

They were very thorough in finding what was wrong with my car and I really appreciate it. More

by Vonica326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Rizza Cadillac Buick GMC and we look forward to your continued business! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2022

They kept my car all day and they never even looked at my car. They knew they were behind and they should have rescheduled my appointment instead of wasting a day of my time. I won’t be returning! More

by Collette2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Nov 15, 2022 -

Rizza Cadillac Buick GMC responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2022

This dealer is great clean and fast I am from out of town never seen anything like it More

by Dthompson602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Nov 16, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2022

Had an oil change and tires rotated, had an appointment and it took close to 2 hours. Sat in the waiting room that long, not that happy with the time it took More

by DSTANEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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