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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,665 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,665 reviews

July 05, 2022

It was very easy doing business with this dealership. Especially in todays car market. I highly recommend checking them out. And make sure you ask for Coach Marty! More

by Howly589495
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty “Coach” Nowak
Jul 07, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 04, 2022

Service time poor. Kept car 5 days. Response of evaluation was poor I had to call after an entire day and was told car had not been looked at even after I had made an More

by Delia.gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Jul 06, 2022 -

Rizza Cadillac Buick GMC responded

Delia, providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 03, 2022

The work was done on quickly and accurately. The service people are a pleasure to work with and help a great deal. Car was vacuumed and washed - nice! More

by NoScreenName
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Jul 06, 2022 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 30, 2022

Never gave up until they had a answer for my Cadillac issue with the shifter, big thank you to Becky in the service department! More

by kowalczyksally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Rizza Cadillac Buick GMC responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Rizza Cadillac Buick GMC again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 30, 2022

I made an appointment but was still there 2. 5 hours for an oil change. You receive a text message about if you need anything during your visit, just message. Asked for an update, no answer. Afte More

by SWEBERRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Rizza Cadillac Buick GMC responded

SWEBERRN, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 29, 2022

I was treated with total professionalism from beginning to end. Waiting room spotless and staff was extra courteous. I was proud and happy I purchased my vechile from Rizza Cadillac. More

by VPESHA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Jul 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 29, 2022

Very good salesman helping us get the truck of our dreams. We are very happy More

by Selene12358
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty “Coach” Nowak
Jul 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 29, 2022

Wonderful customer service. Service on cars spectacular. Nice and clean. Everyone was very polite. Great all around service More

by RONALDSMITH6300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 28, 2022

EXCELLENT CUSTOMER SERVICE And completed the work as they promised. Only suggestion would be to offer the customer a loaner car More

by l.berndt@comcast.Net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure on the name
Jun 30, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 28, 2022

Noone likes the car buying process, but Marty " Coach" Nowak MADE the experience great! He was so personable and took the time to hear me out and listen to my wants and needs. He went above and beyond t More

by apetersen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty “Coach” Nowak
Jun 30, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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