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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,698 reviews

April 08, 2022

Professional knowledge staff that exceeds expectations best service department in the area Daniel and company define customer service More

by joec84244@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 11, 2022 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 07, 2022

The store has a very friendly staff as well as a great selection of nice vehicles. More

by Jthrall46375
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gee
Apr 08, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 07, 2022

Great place to shop for a car. I felt like family from the moment I stepped on the lot. More

by Smp_16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Stepney
Apr 08, 2022 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2022

The service was outstanding. My car looks and rides great! The service consultant was very helpful and responded promptly. I’m very happy! More

by BLOSSOMBABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 08, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2022

Excellent service performed 4/05/22. .Becky the service representative was super, professional, and kind More

by PAREESEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 05, 2022

John is by far the best service guy around. Always helpful and communicates quickly with updates More

by Sclade1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 03, 2022

Everyone at Rizza was very professional and took care or all my needs. They all was very nice people there, they went very far and above my expectations this is a very nice and clean dealership! I will visi More

by Gena.S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 03, 2022

Oil change was supposed to take 1 to 1. 5 hours. It took 2.5 hours. That's entirely way too much time for this. Also, they charged me an additional $12 for "shop fees and disposal"; More

by Jay Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Rizza Cadillac Buick GMC responded

Jay, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2022

Still not fixed - check engine light still on . Disappointed. GMC had my car for a full day and never looked at it. Second day did things to it and still not fixed More

by PATTYMOODY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Rizza Cadillac Buick GMC responded

Patty, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Apr 08, 2022 -

PATTYMOODY01 responded

I would like some money back from a service that was not needed$787.00. Transmission fluid changed & a throttle cleaning. Then 2 days that I payed for a rent a car & I had made appointments and the service department didn’t even look at the car. Again wasted our money. I am thoroughly disgusted at the way we were treated and never will I recommend your dealership.

April 02, 2022

Service was very informative, and repairs were done in a excellent manner. The price was equal to other repair shops. I’ve always had service done here and happy More

by nadinemalaichuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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