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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

March 27, 2022

I received prompt, courteous service when I needed a jumpstart. My battery was replaced. The stated range of time for the technician to arrive was right on schedule. I’m very happy with the results. More

by AHOLVERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of the names.
Mar 29, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2022

The service was great my vehicle was fixed right it was all good with your dealership John was very good More

by joliosi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2022

Most of the staff are very courteous. However, the television in the waiting room was on a Hallmark channel and staff could not change the channel. While Hallmark is one of my favorite ch More

by WHATAFRIEND1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Candace Kostial
Apr 07, 2022 -

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2022

The customer service in the service department was very good. I especially like the text reminders of service appointments. More

by STIELJR1219
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2022

Great experience 5th car I bought there Larry Papp was very professional and thorough and helpful More

by Joseph Kalcsits
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2022

Everything done as quoted. Service advisor very pleasant to work with. Work done on time! More

by rrikki31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Mar 24, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2022

I had a great experience with a air bag recall. I dealt with John Howard service advisor. He was very thorough explaining thinks More

by mopotempa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2022

I had appointment for 840 when I walked in Danielle was ready for me she help me and explain what we’re going to do today she was very knowledgeable and professional and she’s always very helpful More

by rrmg.zycie24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Mar 25, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2022

Nice and clean atmosphere ! Friendly to make a buck . But no selection on hand . For 150.00they will happy to adjust the balance of your tires ! I bought at least 3 other cars f More

by startrekbwb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor , J. , Candace Kostial
Mar 25, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2022

Easy to work with,I actually feel they care,and I not being taken advantage of,because I am a woman,who knows not much about autos..I was in need of a ride home. They where there for us,and made,the expe More

by S.HYOS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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