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Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,269 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,269 Reviews of Rizza Cadillac Buick GMC - Service Center
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June 13, 2021
Jim was great , on time with all the service work good costumer service , and answer all my questions, they also gave me a loner and was satisfied . costumer service , and answer all my questions, they also gave me a loner and was satisfied . More
by Alma1024
Verified Customer
June 10, 2021
The service is excellent , always.Becky and Danielle are The service is excellent , always.Becky and Danielle are extremely efficient and pleasant. They always treat me so nicely. I couldn’t ask for better The service is excellent , always.Becky and Danielle are extremely efficient and pleasant. They always treat me so nicely. I couldn’t ask for better service. I am comfortable going in there always. I More
by Judyclaus38
Employees Worked With
June 10, 2021
Service tech was nice and my car was ready in a timely fashion switched from haggerty.Service there was poor and took to long. Thanks very much fashion switched from haggerty.Service there was poor and took to long. Thanks very much More
by DLGROVE5000
June 10, 2021
Great people and service! Nice to get a car wash and good explanation of what is being done! Will definitely come back for my next oil change and subsequent service work! explanation of what is being done! Will definitely come back for my next oil change and subsequent service work! More
by LINDALGODLEWSKI
Employees Worked With
June 09, 2021
This was quite possibly my worst auto service experience ever. After 6 hours I was notified that the work would not be started that day. Told that car would be washed and I could pick it up. Car had not bee ever. After 6 hours I was notified that the work would not be started that day. Told that car would be washed and I could pick it up. Car had not been washed and the electric fan had been left running for 6 hours (this was after I told them that the fuse had to be pulled or the battery would die / they should have known this). Battery was dead. Did some research on Google; bought a $7 relay from Amazon; it was delivered the next day. Problem fixed. I will never bring my vehicle back to Rizza and will recommend to anyone who ask that they should not go there. Eddelson from now on! More
by TOBRIEN911
Employees Worked With
June 08, 2021
Had a transmission problem. My arcadia was medsed up and Rizzadealdrship fixed it. The customer relationship was excelkent. They kept me informrd of the stTus if my czr throughout yhr time my czr was being Rizzadealdrship fixed it. The customer relationship was excelkent. They kept me informrd of the stTus if my czr throughout yhr time my czr was being fixed . More
by jtarmarshall
Employees Worked With
June 08, 2021
John is great. He's very friendly and attentive. He's very helpful and knowledgeable. Overall I like the service. Only concern I have is the timeliness. It shouldn't take over a hour and half for an oil very helpful and knowledgeable. Overall I like the service. Only concern I have is the timeliness. It shouldn't take over a hour and half for an oil change and inspection. More
by Rlgprod2
Employees Worked With
June 07, 2021
very difficult to have work done under extended warranty, center wheel covers damaged by mechanic, total denial, RIZZA GMC only mechanics working on vehicle dayone center wheel covers damaged by mechanic, total denial, RIZZA GMC only mechanics working on vehicle dayone More
by MCP43W
June 04, 2021
Jim in the service department is hands down one of your best assets. He turned a complete nightmare into a decent experience. He is AWESOME best assets. He turned a complete nightmare into a decent experience. He is AWESOME More
by Jerry.deegdeg
Employees Worked With
