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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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May 28, 2021

Very pleased our service agent Becky was terrific. And I was pleased with the call that my car my ready and it was washed too!! More

by Carol Kobialko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2021

Great communication and great work from the technicians! Kept me up to date with the progress. Loved the service, and hope to continue being a loyal customer. More

by JulioM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 27, 2021

Was very pleased with the service I received, John was very friendly and professional the service on my car was very was great I would recommend them to a friend or family member... More

by Essie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 27, 2021

I know when I bring my car in for service and hand it off to Danielle, it will be repaired properly. It is very reassuring to know it will be fixed in a timely fashion also More

by Phagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 26, 2021

I love the attention I receive from the moment I enter the dealership’s service area. Danielle O’Connor and Becky D’Andrea are the BEST! More

by soto.333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O’Connor, Jim Allegretti, Anthony Rizza
May 27, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 26, 2021

Danielle was awesome, she went out of her way to keep me comfortable and keep me informed on everything. Very personable friendly. Thank you Danielle for all you do each and every day More

by Mygirlsalc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
May 27, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

Great customer service was provided and service time given was less than quoted. Also, I left my coupon at hone but was still granted coupon price More

by C_HARRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo, Candace Kostial
May 26, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

This dealership was a great help in securing a loaner car for me to use during the repair. I will return in the future for any other issues. More

by larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Rizza Cadillac Buick GMC responded

Larry, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

Clean efficient helpful organized great service all around with friendly staff (John in service) that remember you every time you come in even if it’s only twice a year! More

by EMCCORMACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 22, 2021

The service department was very responsive to my inquiries,especially when it was taking too long to fix my car timely. My John Howard was very helpful More

by jtarmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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