Rizza Cadillac Buick GMC - Service Center

The ladies customer service was extremely professional and they also helped me with my Cadillac reward points and overall my car is running like new !!! Thanks and they also helped me with my Cadillac reward points and overall my car is running like new !!! Thanks More

Service was fast, efficient, and courteous. They were accommodating and sensitive to my schedule and got me out and running in very short order. Well done. accommodating and sensitive to my schedule and got me out and running in very short order. Well done. More

Very nice staff. Everyone makes you feel at home. They get the car done in a timely manner. They get you in right away as well. get the car done in a timely manner. They get you in right away as well. More

Great service very professional had oil change check everything refill talked about future services recommended rewards program iwas in and out and about 40min also sent reminders everything refill talked about future services recommended rewards program iwas in and out and about 40min also sent reminders More

I want to thank John Howard for a the wonderful service I received Saturday 3/20/2021. He it a delightful man. He kept me informed of what was happening with my vehicle. The service was great and I was extre received Saturday 3/20/2021. He it a delightful man. He kept me informed of what was happening with my vehicle. The service was great and I was extremely grateful that my vehicle was in good hands More

I came in for service on my 2017 Buick Envision the service department staff was very friendly and knowledgeable they provided me a loaner vehicle and they fixed the problem very quickly I would highly service department staff was very friendly and knowledgeable they provided me a loaner vehicle and they fixed the problem very quickly I would highly recommend Rizza Buick GMC to anyone a very refreshing experience thanks so much AL Bailey More

As a military vet I must congratulate your staff on As a military vet I must congratulate your staff on their training,speed and courtesy. My vehicle handled like the day of purchase. Thank you As a military vet I must congratulate your staff on their training,speed and courtesy. My vehicle handled like the day of purchase. Thank you More

TERRIBLE. Brought car in At my appointment time, they TERRIBLE. Brought car in At my appointment time, they didn’t work on it until Tuesday. I had to keep calling them to find out the status. They kept t TERRIBLE. Brought car in At my appointment time, they didn’t work on it until Tuesday. I had to keep calling them to find out the status. They kept telling me on Monday and Tuesday that the mechanic hadn’t gotten to it yet. My transmission is slipping and because the mechanic could replicate the problem, they told me to bring it back next time it happens. This is my second time in there with the same problem. Just awful. When I went to pick up the car, it was pouring rain and the Service person told me to find my car somewhere along the fence outside. No apology for NOT fixing the problem. I will NEVER take my car there again. It was the worst customer service I have dealt with. More

My passenger side door lock froze up & the door wouldn’t open, so to my understanding they had to remove the door panel to repair the door. Ok fine no problem, but in the process of removing the panel it wa open, so to my understanding they had to remove the door panel to repair the door. Ok fine no problem, but in the process of removing the panel it was damaged.... & of course it wasn’t replaced. Since I’ve had this vehicle, I had problems after problems. So I’m left with a damaged door panel & the lock knob also is damaged. My bill was way to much for me to see damage that I didn’t cause... extremely dissatisfied!!!! More

Good place for oil change . They never resolved my check engine light after numerous times in a repair shop . I might be looking for a different place to finally fix the check engine problem that I have for engine light after numerous times in a repair shop . I might be looking for a different place to finally fix the check engine problem that I have for a long time More