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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews
Call Service Center (708) 429-6600

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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January 09, 2023

I use to have my car serviced at Shirey Cadillac and they have the worse customer service. I switched to Rizza and I am very pleased. More

by Shopgurl242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 09, 2023

Kevin is so polite and professional. The service department did a EXCELLENT job on my vehicle. Way to go guys!!! More

by rashon_wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN
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Jan 11, 2023 -

Rizza Cadillac Buick GMC responded

Rashon, thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 08, 2023

Great experience. Service coordinator was very good. She kept us informed on the status. Nice that we were able to get a loaner. More

by Speed Racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 08, 2023

John represents your company well. He is excellent and very helpful and would highly recommend to my friends. More

by dewdropen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 08, 2023

Very friendly and helpful. Good customer services. Gave me recommendations on my GMC Sierra services More

by peacockclarence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 08, 2023

This location always gives me excellent customer service! I highly recommend everyone there! Special thank you to Becky! More

by Windycity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 07, 2023

The service was great. All the employees were professional and eager to help. Would recommend Rizza to everyone! More

by Bill Warburton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review, Bill! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 01, 2023

Efficient, Great customer service, Even when they are busy they always take care of my car as quickly as possible. More

by Javairow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah & Liz
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Jan 04, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review, Javairow! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 01, 2023

John is always great. He is very helpful and makes sure you understand the service and the costs. More

by doewil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 01, 2023

I took my vehicle in for a service recall and was provided excellent service by the service manager, Becky. My vehicle was also returned in less than the estimated service time. More

by johnson18630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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