Rizza Cadillac Buick GMC - Service Center

I had my CT6 in for repairs, Tom W. in the service dept was very helpful, and Becky the service writer was also very helpful, both were very professional and explained what was needed t in the service dept was very helpful, and Becky the service writer was also very helpful, both were very professional and explained what was needed to be done and really had my car running like new. Thank you Rizza... More

They were right on time and did a great job. They were very professional I was completely satisfied They were very professional I was completely satisfied More

On time appointment. Work completed satisfactory. Service writer John was friendly and knowledgeable. Car returned clean Work completed satisfactory. Service writer John was friendly and knowledgeable. Car returned clean More

Awful. The worst experience I've ever had at any dealership. I brought my car in on a Saturday with a leaky tire that was low every week and a half to two w The worst experience I've ever had at any dealership. I brought my car in on a Saturday with a leaky tire that was low every week and a half to two weeks but after they allegedly fixed the leak and charged me $50, the tire was half deflated within 24 hours. Fast forward to Monday morning and I'm the first customer in line. I was greeted by Paul Skinner who told me they'd look at the tire again. An hour and a half went by before Paul came into the waiting room and told me the leak that Greg Blatt made worse would cost another $140. He waived the labor but I don't think that I, or any customer, should have to pay for a mistake that YOUR MECHANIC made. Another hour and a half passed before my car was finally ready. Paul directed me to the cashier and I politely asked him if there was anything more he could do for me regarding the bill. I made it clear that your mechanic made my problem worse and that the charge was frivolous but of course, he didn't budge. Instead, he told me he'd spoken with the Service Manager who allegedly told him that all they could do for me was waive the labor costs. Considering I'd missed a half-day of work at that point, I paid this obscene bill and directly contacted the Service Manager who provided me with a refund. While I appreciate the refund, I don't appreciate being hustled. I also don't appreciate being lied to or my time being wasted. You've made it abundantly clear that your employees are untrustworthy. With half a day's pay out the window, I will absolutely not be back. Do NOT bring your car here for service. More

The service was great and i was happy to get a loaner car that’s very rare now days!! that’s very rare now days!! More

They were very thorough in finding what was wrong with my car and I really appreciate it. car and I really appreciate it. More

This dealer is great clean and fast I am from out of town never seen anything like it never seen anything like it More

They kept my car all day and they never even looked at my car. They knew they were behind and they should have rescheduled my appointment instead of wasting a day of my time. I won’t be returning! car. They knew they were behind and they should have rescheduled my appointment instead of wasting a day of my time. I won’t be returning! More

Had an oil change and tires rotated, had an appointment and it took close to 2 hours. Sat in the waiting room that long, not that happy with the time it took and it took close to 2 hours. Sat in the waiting room that long, not that happy with the time it took More

They have always listened to any concerns that I have had and tried to resolve them. and tried to resolve them. More