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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews
Call Service Center (708) 429-6600

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

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June 28, 2022

EXCELLENT CUSTOMER SERVICE And completed the work as they promised. Only suggestion would be to offer the customer a loaner car More

by l.berndt@comcast.Net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure on the name
Report | Print
Jun 30, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 26, 2022

Very professional and get the work done. Becky in service is AWESOME. Thank you very much More

by Ruthtimmons1202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Report | Print
Jun 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your feedback, Ruth! Each employee is a valued member of the Rizza Cadillac Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 26, 2022

Very professional service for start to finish… Glad I had the work done there… will return for my next car repair work More

by valeriedutton@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Report | Print
Jun 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to write such great feedback, Valerie! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 26, 2022

The staff is nice and friendly and is ready to help you with your car needs More

by Mbrownlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 24, 2022

Service dept fix problem other Cadillac dealerdhip did not. Good deal on lease purchase buyback. More

by chuckmontg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian James
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
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Jun 25, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to write such great feedback, Chuck! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 24, 2022

They all make everything easy. They are the best. Love going there for my maintenance. More

by FB7115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Report | Print
Jun 25, 2022 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 24, 2022

Bad experience your team did not do what they said they would do,Danielle told me one price and change it More

by Jerrryandsonsroofing
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle O'Connor
Report | Print
Jun 27, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 23, 2022

Great service, polite, cooperative and concerned about my time. Able to work around my schedule. More

by BIWANETZ
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 23, 2022

Courteous” is only thing I can say for now;know how to apologetically tell you if you don’t Choose additional services to perform! More

by l.lopez60622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your recent experience at Rizza Cadillac Buick GMC. We want each customer to be completely satisfied upon visiting us. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 22, 2022

Danielle was very helpful in making sure that I was set up with a loaner while my car was in for service for longer than anticipated. The car was fantastic when I got it back. More

by KSTEGE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Jun 24, 2022 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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