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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews
Call Service Center (708) 429-6600

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

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April 12, 2022

Was called about a part that had been received for my auto…it was installed promptly with the help of Becky my service representative! More

by PAREESEE
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 12, 2022

The service center was awesome from start to finish. Everyone was courteous. They explained what was going on with my car and the price for the repairs was reasonable. My car is running smoothly again. More

by DA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 09, 2022

Great service! ! Advisor James was very accommodating in adding an additional warranty repair that wasn’t additionally scheduled. More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2022 -

Rizza Cadillac Buick GMC responded

Hi Craig and thank you for your kind words. We are very happy to hear that James was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 09, 2022

Mark and josh were absolutely wonderful ! !! They took great care of us. We highly recommend this dealership. Great staff. Take care guys !! 😘😘😉 More

by GAUCHER6812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Apr 12, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 09, 2022

The Service area Rep. Daniell is awesome. She works with me to get everything done on my vehicle. More

by Phyllis Clinkscales
Customer Service
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Apr 12, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Daniell was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 09, 2022

Everyone is so pleasant and helpful. Listen to you and try their hardest to make you happy. More

by Nanasantry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Apr 12, 2022 -

Rizza Cadillac Buick GMC responded

Nanasantry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 09, 2022

The service dept. delivered as promised . Got my car back in working condition. It is working well..thank you.. More

by placidomontalvo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
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Apr 12, 2022 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 08, 2022

The service department , Daniel is really great with getting me when I need to come for service More

by MCCALL.CAROLYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Apr 11, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 08, 2022

Professional knowledge staff that exceeds expectations best service department in the area Daniel and company define customer service More

by joec84244@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Apr 11, 2022 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2022

The service was outstanding. My car looks and rides great! The service consultant was very helpful and responded promptly. I’m very happy! More

by BLOSSOMBABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Apr 08, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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