Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,270 Reviews of Rizza Cadillac Buick GMC - Service Center
Excellent service performed 4/05/22. .Becky the service representative was super, professional, and kind .Becky the service representative was super, professional, and kind More
John is by far the best service guy around. Always helpful and communicates quickly with updates Always helpful and communicates quickly with updates More
Oil change was supposed to take 1 to 1. 5 hours. It took 2.5 hours. That's entirely way too much time for this. Also, they charged me an additional $12 for "shop fees and disposal"; 5 hours. It took 2.5 hours. That's entirely way too much time for this. Also, they charged me an additional $12 for "shop fees and disposal"; For my entire life, this has never been added to my bill at any location I've been to for service. They seemed to have an issue with washing my car as they clearly did not want to. It's included in the service, yet they were trying to convince me I don't need it (which I did and didn't cause for a convincing). I almost left without my car lock key because they forgot to put it in the car. I'll have an extremely difficult time coming back. More
Everyone at Rizza was very professional and took care or all my needs. They all was very nice people there, they went very far and above my expectations this is a very nice and clean dealership! I will visi all my needs. They all was very nice people there, they went very far and above my expectations this is a very nice and clean dealership! I will visit again whenever I need service Thanks so much to everyone at Rizza! More
Service was very informative, and repairs were done in a excellent manner. The price was equal to other repair shops. I’ve always had service done here and happy excellent manner. The price was equal to other repair shops. I’ve always had service done here and happy More
Still not fixed - check engine light still on . Disappointed. GMC had my car for a full day and never looked at it. Second day did things to it and still not fixed Disappointed. GMC had my car for a full day and never looked at it. Second day did things to it and still not fixed More
Great customer service. Gets my car in and out in a timely manner. Fast and friendly. Always greeted and always keeps me updated on vehicle and maintenance. Gets my car in and out in a timely manner. Fast and friendly. Always greeted and always keeps me updated on vehicle and maintenance. More
The Service for my oil change was much faster than originally anticipated and very friendly. originally anticipated and very friendly. More
They identified the problems, asked if I wanted the problems fixed and completed the work in a timely manner. Answered all questions professionally. Great service team. problems fixed and completed the work in a timely manner. Answered all questions professionally. Great service team. More