Rizza Cadillac Buick GMC - Service Center

Brought my 2018 GMC Sierra in to have the transmission checked for sluggish and hard shifting. They found nothing wrong, but it’s a known issue with my year and model. My truck is out of bumper to bumper checked for sluggish and hard shifting. They found nothing wrong, but it’s a known issue with my year and model. My truck is out of bumper to bumper warranty, so I had to pay the $180 service fee. The service guy John was up front with me and warned me about this. He told me about complaints with my transmission and didn’t want me to pay for a check I didn’t need, but I said I’d rather be safe than worry about it. So in the end I paid to know my transmission is functioning as expected. Even though it’s not performing as I would have hoped. More

Good service, waited a little longer than they told me. My car smelt like cigarettes when I got it back. My car smelt like cigarettes when I got it back. More

Wonderful service writers , Becky has been absolutely wonderful for many years !!!! She has always taken care of Me !!! The fact that You get a clean car back is awesome !!! Jay , The. Caddy GM , has a wonderful for many years !!!! She has always taken care of Me !!! The fact that You get a clean car back is awesome !!! Jay , The. Caddy GM , has also been there anytime I needed !! You have two absolutely I non-replaceable People !!! More

Visiting your dealership was a great experience I was treated very well by the staff they made it enjoyable service was fast and very efficient thank you very much the girl that I dealt with was very ple treated very well by the staff they made it enjoyable service was fast and very efficient thank you very much the girl that I dealt with was very pleasant knowledgeable More

They gave me prompt and courteous service With the age They gave me prompt and courteous service With the age and the miles of my vehicle they knew what service they had to perform. They gave me prompt and courteous service With the age and the miles of my vehicle they knew what service they had to perform. More

The entire staff in the service center were all extremely professional and courteous, from the time I walked in the door to the time my car was finished with its service. They certainly went over and beyond professional and courteous, from the time I walked in the door to the time my car was finished with its service. They certainly went over and beyond in my book and because of that, I will definitely be bringing my Buick Enclave back there. More

I was satisfied with Danielle’s professionalism. I was not satisfied with Rizza wanting to charge me $180 to take a lug nut off. Another establishment took it off for free. not satisfied with Rizza wanting to charge me $180 to take a lug nut off. Another establishment took it off for free. More

The guy who helped me out it was very rude. I honestly didnt like the service didnt like the service More

They are very friendly and responsive to my needs and concerns. Repairs are done well and good suggestions are made for future service. concerns. Repairs are done well and good suggestions are made for future service. More

Good experience with car repair. Good communication. Good turn around time. Drop off service. Overall satisfied. Good turn around time. Drop off service. Overall satisfied. More