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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews
Call Service Center (708) 429-6600

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

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February 02, 2022

Danielle is always very helpful and great to work with. I appreciate the good service. More

by MRSM227
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
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Feb 03, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 02, 2022

brought the vehicle in with appointment and done on a timely fashion .Mechanic was very knowledgeable and help communicate with the parts we needed.John Howard was a great help thx again More

by NICKEV3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2022 -

Rizza Cadillac Buick GMC responded

NICKEV3, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 01, 2022

Need some snack you have none and need a ride to get some lunch! Wating Area was small More

by JVT825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 31, 2022

My bill was completely messed up. I lost all of my reward points. I originally had about 12700 points that I only wanted use for wiper blade replacement? My oil change was supposed to be free with A More

by MARKL_WILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 30, 2022

This is my 3rd visit for service this month. Overall I've been very happy with the service. Just wish you had more loaner cars. This was a repeat problem on my last visit and you spent some time finding the More

by DAVEH953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
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Feb 01, 2022 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had an overall positive experience at our dealership! We can't wait to see you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 29, 2022

I was promised an hour service but actually took 3 hours! Aside from that, service was good and waiting room was accommodating! More

by skolinski2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Jan 31, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for your great review, skolinski2. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 29, 2022

The best service I every had from a car dealership. As soon as I I got out of car until I. Got back in More

by Vator
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Report | Print
Jan 31, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 27, 2022

Amazing service I love the way they treat me as a customer 😀 and always love to go back. More

by ROCBOY2328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Jan 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jan 28, 2022 -

ROCBOY2328 responded

Your welcome this is my fourth car from you guys and I will continue to bring my business and shared experiences with other people to give a perspective of how you wanted be treated as a customer once again thank you guys for a awesome journey.

January 27, 2022

Great service and great personal Becky was great place to do business for my car More

by Strngkvn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 26, 2022

Service was very good fast check-in were able to correct all of the problems I had with the car More

by Richard durkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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