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Rob Sight Ford - Service Center

Kansas City, MO

4.9
639 Reviews

639 Reviews of Rob Sight Ford - Service Center

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July 02, 2019

The Works and reset Liftgate This was the first service on our new 2019 Edge ST. Dave was very thorough, courteous and professional in all of his activities with our visit. The More

by Wes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2019

Clack The warranty work (faulty air door distribution actuator) was done with no problem. The Works maintenance was also completed at the same time, same d More

by kcronenic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2019

“On the Road, Again!” I was super pleased with the thorough attention given to my truck by Craig Touchstone and the service technician. Super easy process of dropping off t More

by ProThrower11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah- Driver, Craig Touchstone
June 25, 2019

Quick oil change, tire rotation and overall check. Drove right up and got in immediately, without prior appointment. I was told maybe 1.5 hours to do the job. They were done in 30 minutes. More

by BobB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Koenigsdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2019

They did a great job! The service was great. I can in just at 7 am and they had an oil change tire rotation and new brakes done in just over 2 hours. All on a Saturday morn More

by Cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk in service
June 20, 2019

Best experience Overall best experience at a service department I have ever had. Top notch staff! Would recommend this service center to anyone without hesitation. De More

by Misty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2019

This is a great dealership to work with.. I have had a great experience with sales and service over the years, the only problem I have ever had is having to leave a message with the service de More

by rpoole57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
June 06, 2019

Great Customer Service We have been a long time customer of Rob Sight Ford. I would highly recommend them to anyone looking to have their vehicles serviced. Their level of More

by miacannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2019

The Works package and the Service Dept Team are excellent From the time you drive in to the service department to the time you leave you get professional and courteous staff as well as refreshments in the wai More

by st212750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Koenigsdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
June 02, 2019

Excellent service! The service on my car was completed in a timely way and my car was returned to me clean and ready to go. They even paid for my rental car while my car More

by AK47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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