Robert Brogden Buick GMC

They helped us purchase our first truck smoothly, taking the time to explain every part of the process in detail. Their knowledge, patience, and professionalism made us feel confident and supported from sta the time to explain every part of the process in detail. Their knowledge, patience, and professionalism made us feel confident and supported from start to finish. We couldn’t have asked for a better experience! More

Everyone I came into contact with was so nice. They were all so kind and offered me something to drink as I waited my turn for the finance office. very down to earth people. They were all so kind and offered me something to drink as I waited my turn for the finance office. very down to earth people. More

Pretty Good job - would have thought spending $2700+ on a 30K service check that at least you would either vacuum or wash the car, kinda surprised as I get that service at most the other dealerships where I 30K service check that at least you would either vacuum or wash the car, kinda surprised as I get that service at most the other dealerships where I do my maintenance for my car and or my wife’s. More

The sales side of our transaction was very good, quick and precise. The finance side of the transaction was horrid and we were fleeced on the rate as it was much higher than market rate. It was completely and precise. The finance side of the transaction was horrid and we were fleeced on the rate as it was much higher than market rate. It was completely obvious they were adding points for payout on their end. Having a plus 800 credit score and getting a higher rate than any bank advertises is flat out dishonest and I will never deal with the dealership again based solely on this transaction on the finance side. I will be refinancing the deal this week saving 175 basis points on my rate. This is the 3rd vehicle I have purchased from this dealership but will be my last. More

Went for oil change, but more maintenance needs noticed. Hated to spend the extra but was important for the safety of the car. Appreciated the advice and quick service. Hated to spend the extra but was important for the safety of the car. Appreciated the advice and quick service. More

A Sleigh Ride Through Service Excellence – Robert Brogden GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known as my 2024 GMC Canyon), I headed straight back to Robert Brogden Buick GMC in Olathe. As always, they delivered nothing short of holiday magic, even in April. From the moment I pulled in, I was greeted with genuine hospitality and that rare kind of attentiveness that makes you feel like more than just another appointment on the books. Lacey Pfannenstiel, my service representative, was the definition of professional and personable. She checked me in with efficiency, kept me updated throughout the process, and even made sure I had everything I needed while I waited. The service itself? Flawless. Quick, precise, and done with care. No rushing, no upselling—just honest work on a vehicle that, let’s be honest, has more miles on it from globe-trotting than most folks put on in a year. The sleigh came out running smooth as ever, ready for whatever adventure lies ahead. I’ve said it before, but it’s worth repeating: Robert Brogden GMC doesn’t just take care of cars—they take care of people. And Lacey? She’s an absolute rock star. If you’re looking for a service team that treats your vehicle like it’s guiding a reindeer-led expedition, this is the place. Five stars, a jingle bell salute, and a sleigh-load of thanks. —Robert Riesmeyer Experience Curator, Epic Explorations Sleigh Operator Extraordinaire More

They tried to upsale me on service. I knew what I wanted done, so I told him that. Upsale still occurred. I knew what I wanted done, so I told him that. Upsale still occurred. More

Ramiro was great to work with. Everything went smoothly with no issues. I highly recommend looking here for your next GMC vehicle. Everything went smoothly with no issues. I highly recommend looking here for your next GMC vehicle. More

Ramiro did a great job helping us while we were there. He has good knowledge of the vehicle and helped set up our stereo system. He has good knowledge of the vehicle and helped set up our stereo system. More

AWESOME experiences, I bring my truck there for anything, quick time fixes and always willing to help. quick time fixes and always willing to help. More