Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,753 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
Contact Dealership
View Awards

1500 E Santa Fe St

Olathe, KS

66061

Directions

By Type

Showing 2,173 service reviews

December 26, 2025

The gentleman effective, efficient, and informative about the questions I had about the vehicle. Thank you. More

by HUMMINGBIRD82.CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're glad to hear that you found our team effective, efficient, and informative during your visit to Robert Brogden's Olathe Buick GMC. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

December 24, 2025

Did a good job managing my repair when the part was not available and on back order from GM. Got me a rental until the part came in. More

by snydermwdbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your positive review! We're glad to hear that we could manage your repair effectively and provide you with a rental while waiting for the part. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers have a smooth experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 23, 2025

Checked in right on time and got all of my recalls handled plus a tire rotation all within the time I was told it would take. Derrik kept me posted on the timeline and checked me out within minutes. V More

by dave.achten
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derrik
Report | Print
Dec 23, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Dave! It's great to hear that you had a smooth experience at Robert Brogden's Olathe Buick GMC and that Derrik kept you informed throughout your visit. We appreciate your trust in us for handling your recalls and tire rotation. We look forward to seeing you again for any future needs! Sincerely, The Robert Brogden Buick GMC Team

December 19, 2025

A 1 1/2 to 2 hour new tire install turned out to take over 4 hours. When the Acadia was returned the light colored floor mats (carpet) had greasy foot prints on them. Not the first time for this proble More

by GERALDBUSER2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D. Jackson in service
Report | Print
Dec 20, 2025 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your experience with us, Gerald. We understand your concerns regarding the tire installation time and the condition of your floor mats. Our team appreciates your feedback as it helps us identify areas for improvement. We work hard to process everything as efficiently as possible, however, we have had some recent changes to our service team that have affected those efforts. Please reach out to us directly at Robert Brogden's Olathe Buick GMC so we can address your concerns. We hope to earn your business back whenever you need automotive assistance in the future. Sincerely, The Robert Brogden Buick GMC Team

December 18, 2025

Excellent customer service. Assisted with all concerns. Repetitive manufacturing issue that seems to have been fixed. More

by mel.mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you received excellent customer service at Robert Brogden's Olathe Buick GMC. We're glad to know that your concerns were addressed and that the manufacturing issue has been resolved. We appreciate your feedback and look forward to assisting you with any future needs. Please feel free to reach out anytime! Sincerely, The Robert Brogden Buick GMC Team

December 17, 2025

Best dealership experience in decades of buying vehicles. Great sales experience and outstanding service experience as well More

by M8KITSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Report | Print
Dec 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden's Olathe Buick GMC! We're thrilled that our sales and service teams gave you the best dealership experience in decades. We look forward to helping you again and appreciate you sharing your experience with others. Sincerely, The Robert Brogden Buick GMC Team

December 16, 2025

Dealership did a good job and got me scheduled and serviced in a timely fashion. More

by WILLIAMPBRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, William! We're pleased to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC. Timely service is our priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 16, 2025

Good communication and timely service. First time customer and really had a good experience! Thanks to Derek! More

by smichad1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Dec 16, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that your first experience with Robert Brogden’s Olathe Buick GMC was a positive one. It’s great to know that Derek provided clear communication and timely service. Your feedback means a lot to us, and we look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 15, 2025

Matt Hoover is great to work with. He is professional, knowledgeable, friendly and reliable. He provided an estimate and timeline on repairs and preventive maintenance required on our More

by REUBEN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Reuben! We're thrilled to hear about your positive experience with Matt and our team at Robert Brogden's Olathe Buick GMC. It's great to know that you felt well-informed and confident in the work done on your vehicle. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 15, 2025

gillenwater told me my 2020 Sierra 3. 0 duramax truck holds 10 quarts of oil, it holds 7, he wanted to charge me an extra $43...thats why the low rating.. More

by HANSONEDWIN111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
gillenwater
Report | Print
Dec 16, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Edwin. We understand your concern regarding the oil capacity of your 2020 GMC Sierra 3.0 Duramax truck. Your feedback is valuable, and we appreciate you bringing this to our attention. If you would like to discuss this further, please feel free to reach out to us at Robert Brogden's Olathe Buick GMC. We're here to assist you and ensure a better experience in the future. Sincerely, The Robert Brogden Buick GMC Team

1
2
...
218