Robert Brogden Buick GMC - Service Center
Olathe, KS
2,100 Reviews of Robert Brogden Buick GMC - Service Center
The Robert Brogden Buick GMC service department, service department manager and parts department was extremely helpful and friendly! department manager and parts department was extremely helpful and friendly! More
Service guy is great. Dealership service operations is average and the third party company that does the window replacement are terrible communicators. I had to drop my Dealership service operations is average and the third party company that does the window replacement are terrible communicators. I had to drop my car off twice due to their incompetence. The other thing I question is I asked for 10% off and it was quickly granted. However, I seen my bill and they took off the 100 dollars but I seen an extra charge for exactly 100.00 so the dealership basically made me feel good about the discount due to the issue but really just offset it by adding a 100.00 charge. I am not sure I will go back to service my Hummer there again. It’s just the closest dealership to me. I would never buy a car there that’s for sure. I feel like they are a bit crooked. More
Great Customer Service last minute oil change they make it happen with no problem. I went to two different dealerships and they were too busy and couldn’t squeeze me in came right over to this one and they it happen with no problem. I went to two different dealerships and they were too busy and couldn’t squeeze me in came right over to this one and they made it happen.Will be back More
On time service and excellent follow up with competitive pricing. Car was finished when promised. pricing. Car was finished when promised. More
Matt was awesome, very knowledgeable and detailed, communicated very well. Did as promised in getting my vehicle taken care of. Made sure the was a shuttle to get me to and from dealership. Overall gr communicated very well. Did as promised in getting my vehicle taken care of. Made sure the was a shuttle to get me to and from dealership. Overall great experience Thank you MAtt. More
Cedric provided excellence service. I truly appreciate his professionalism. He is one of a kind. I truly appreciate his professionalism. He is one of a kind. More
I would’ve liked to be notified of the additional damages before the job started. before the job started. More
Great staff, had someone call in so they were short and gave me a free oil change since it took a little longer. gave me a free oil change since it took a little longer. More
Extremely respectful, straightforward and honest people here. Came for just a quick oil change and was in and out. here. Came for just a quick oil change and was in and out. More
I've only had my truck serviced at Robert Brogden, their team has always been courteous and professional. Lacey was awesome, continued to update me as the service progressed and also kept me informed since team has always been courteous and professional. Lacey was awesome, continued to update me as the service progressed and also kept me informed since it took a little longer than expected. She clearly explained all of the upcoming recommended services and provided a complete quote so I can accurately budget the next appointment. Thanks for another comfortable experience! More