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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,007 Reviews
Call Service Center (913) 712-9342

2,007 Reviews of Robert Brogden Buick GMC - Service Center

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May 09, 2025

Great job by service team and appreciate all the work done. We will be back for all service items. More

by wemufan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Robert Brogden's Olathe Buick GMC. We appreciate your trust in us and look forward to assisting you with all your service needs in the future. Come see us again! Sincerely, The Robert Brogden Buick GMC Team

May 06, 2025

Lacey is great. Very efficient and concerned about the customer experience. The repairs on my tuck went great, just took a little longer than anticipated. More

by Tom Schafersman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Robert Brogden Buick GMC responded

Thank you, Tom! We appreciate your kind words about Lacey and your feedback regarding the repairs on your truck. We're glad to hear everything went well, even with the extended time. Your experience matters to us, and we look forward to assisting you again at Robert Brogden's Olathe Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

May 04, 2025

The service was excellent and easy to schedule. Waited at the dealership which was comfortable as well. Cedric was extremely helpful. More

by TCHADWICK7866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your service experience at Robert Brogden's Olathe Buick GMC was excellent and easy to schedule. It's wonderful to know that you found our dealership comfortable and that Cedric was able to assist you effectively. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 04, 2025

Jim was absolutely amazing and took care of me from the moment I walked in. More

by KOBUBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025 -

Robert Brogden Buick GMC responded

Thank you, for your wonderful review! We’re thrilled to hear that Jim provided you with exceptional service at Robert Brogden's Olathe Buick GMC. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 03, 2025

Great experience at the service department. I had daily updates on how work was progressing, and the rental was divine. The lady that drove the shuttle was awesome! More

by Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your amazing review, Lindsay! We're delighted to hear that you had a great experience at the service department and appreciated the daily updates on your vehicle's progress. It's great to know that you enjoyed the rental and had a fantastic shuttle experience. We truly value your feedback and look forward to serving you again at Robert Brogden's Olathe Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

May 03, 2025

Very friendly service advisors and efficient service was back on the road in no time. More

by sblairkc
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for the review! We’re glad our team was able to provide fast and friendly service to get you back on the road. We appreciate your feedback and look forward to assisting you again on your next visit at Robert Brogden's Olathe Buick GMC. Sincerely, The Robert Brogden Buick GMC Team

May 03, 2025

Lacey was excellent in the service department and provided the customer service needed to get my truck maintained. More

by efd642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Lacey provided excellent service during your truck maintenance at Robert Brogden's Olathe Buick GMC. We appreciate your positive feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 30, 2025

Amazing and great customer service! I will definitely be back for my next routine visit. More

by 24KYLIEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with our customer service at Robert Brogden's Olathe Buick GMC. We look forward to seeing you for your next routine visit! Sincerely, The Robert Brogden Buick GMC Team

April 29, 2025

Great service team. Matt was awesome (as usual) and answered all my questions. Highly recommend Robert Brogden GMC More

by brian.l.koski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Brian! We’re thrilled to hear that Matt provided you with awesome service and answered all your questions. Your recommendation means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 29, 2025

Advisor was friendly and took care of my vehicle in a timely manner with a rental. More

by josephcook831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind review, Joseph! We're thrilled to hear that our team at Robert Brogden's Olathe Buick GMC provided you with friendly service and took care of your vehicle promptly, along with arranging a rental. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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