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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,022 Reviews
Call Service Center (913) 712-9342

2,022 Reviews of Robert Brogden Buick GMC - Service Center

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April 25, 2025

They tried to upsale me on service. I knew what I wanted done, so I told him that. Upsale still occurred. More

by Kirganjohnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelly, Tricia Hecker
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Apr 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. At Robert Brogden's Olathe Buick GMC, our team shares all available service options to keep you informed about your vehicle's needs. Please feel free to reach out to us directly so we can further discuss your experience and ensure we meet your expectations in the future. Sincerely, The Robert Brogden Buick GMC Team

April 23, 2025

AWESOME experiences, I bring my truck there for anything, quick time fixes and always willing to help. More

by peyton salter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Peyton! We're thrilled to hear that you have had awesome experiences with us at Robert Brogden's Olathe Buick GMC. It's great to know that we are your go-to for your truck needs and that our team is always there to help you quickly. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

April 23, 2025

Even though they lost my appointment, they were still quick to get me in and fixed. More

by AUDREY.PEERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Audrey! We appreciate your understanding regarding the appointment mix-up, and we're glad we could get you in and fixed quickly. At Robert Brogden's Olathe Buick GMC, we strive to provide efficient service, and your experience helps us improve. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

April 23, 2025

This is the best dealership hands down. Ramiro was great and found me the perfect car More

by lovemygirls19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience at Robert Brogden's Olathe Buick GMC and that Ramiro was able to help you find the perfect car. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 21, 2025

Ramiro was an excellent sales person. He went above and beyond to make sure every detail was handled especially my bed liner. He picked up and delivered so the liner could be put in. T More

by aydanscouts
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for sharing your experience! It’s great to hear that Ramiro made everything seamless for you, especially going the extra mile with your bed liner pickup and delivery. Tim and Terri will be so pleased to know they helped make your visit a positive one too. We’re glad you had a great experience with us at Robert Brogden's Olathe Buick GMC. We’d love to help you again down the road — feel free to reach out anytime! Sincerely, The Robert Brogden Buick GMC Team

April 20, 2025

Good experience. Matt and the service team were very professional. Work was done as outlined. More

by MICHAEL.LANMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Robert Brogden Buick GMC responded

Thank you, Michael, for your wonderful review! We’re delighted to hear about your positive experience at Robert Brogden's Olathe Buick GMC. It's great to know that Matt and our Service Team met your expectations and completed the work as outlined. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 17, 2025

The service department was able to get my truck looked at within a couple of hours. It was nice to not have to wait a few days before getting a diagnosis. More

by TODD DIEFFENBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Todd! We’re thrilled to hear that our service department was able to diagnose your truck quickly. At Robert Brogden's Olathe Buick GMC, we strive to provide prompt and efficient service for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 13, 2025

The process used by the dealership to return the vehicle after servicing is exceptional. I especially appreciate being walked out to my vehicle to ensure that servicing was correct; and that I can see that More

by dbeckwith38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your recent experience at Robert Brogden's Olathe Buick GMC! We are pleased to know that you found our vehicle return process exceptional and appreciated the attention to detail in keeping your vehicle clean during service. Your feedback means a lot to us, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 13, 2025

Got me right in explaining everything perfectly got it done quickly and texted emails communication was great More

by elitecontractor66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
Report | Print
Apr 15, 2025 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We're glad to hear that you had a great experience with Robert Brogden's Olathe Buick GMC. Clear communication and quick service are important to us, and we're thrilled that they made a positive impact on your experience. We look forward to assisting you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 12, 2025

From check in to check out every body was great. Can’t wait to come back. More

by YNEMA.TACKETT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
Report | Print
Apr 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Ynema! We’re thrilled to hear that you had a great experience from check-in to check-out at Robert Brogden's Olathe Buick GMC. We can’t wait to welcome you back! Sincerely, The Robert Brogden Buick GMC Team

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