Roberts Motors
Alton, IL
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325 Reviews of Roberts Motors
very satisfying and prompt service for new tires staff was very friendly and informative on getting new tires installed on our car. the staff explained the warranty and time frame of the installatio staff was very friendly and informative on getting new tires installed on our car. the staff explained the warranty and time frame of the installation very well and also showed how to get on line and receive my $70.00 rebate and how to get on ford pass to start earning points for future service More
Great dealership to work with. THE SALE STAFF AT ROBERTS FORD WAS EASY TO WORK WITH. I WAS WELL PLEASED AT THE WAY I WAS TREATED BY THE STAFF. I HAVE TOLD PEOPLE HOW EASY IT WAS TO THE SALE STAFF AT ROBERTS FORD WAS EASY TO WORK WITH. I WAS WELL PLEASED AT THE WAY I WAS TREATED BY THE STAFF. I HAVE TOLD PEOPLE HOW EASY IT WAS TO DEAL WITH YOU. More
Not really displeased with the service but was really Not really displeased with the service but was really surprised in that the hood of my truck was left open and normally they do a car wash and it wa Not really displeased with the service but was really surprised in that the hood of my truck was left open and normally they do a car wash and it was not done More
Fantastic Dealership to work with! I love that when I have an appointment at 3:00 they are on time and I am ready to roll within the time frame they state! Everyone is friendly and the I love that when I have an appointment at 3:00 they are on time and I am ready to roll within the time frame they state! Everyone is friendly and the place is always spot less. More
I purchased my F150 as expected and great service. This dealership is honest and straight forward. Could not be easier. I have purchased many vehicles from other dealers and I can say this has been the This dealership is honest and straight forward. Could not be easier. I have purchased many vehicles from other dealers and I can say this has been the quickest and best experience. I will definitely come back when the need arises. Tell them Robert James sent you. More
Excellent. The service department at Roberts Motors is always excellent. I've been buying cars and returning for my service needs for 30 years. Always profession The service department at Roberts Motors is always excellent. I've been buying cars and returning for my service needs for 30 years. Always professional and courteous. More
I received the same excellent service one comes to expect when dealing with Roberts Ford. I appreciate their honesty and commitment to their customers and their vehicles. when dealing with Roberts Ford. I appreciate their honesty and commitment to their customers and their vehicles. More
I brought my van in for service. They did a diagnosis and found nothing charge $125.00. Ran 2nd diagnosis $125.00 fixed NOTHING $250.00. Wanted to order a part and repair another $200.00. One week later,they found nothing charge $125.00. Ran 2nd diagnosis $125.00 fixed NOTHING $250.00. Wanted to order a part and repair another $200.00. One week later,they still have not called to tell me part is in. I have found someone else to do the job! $175.00diagnosis,part,repair 24 hours done. I have purchased an extended warranty for my vehicle. This experience cost me $250.00 plus towing .and nothing was done. I am very unsatisfied. More
My 4th here. Very convenient as I just work close by. Went in told them what I wanted as far as price and economy, directed me to several options, made my choic Very convenient as I just work close by. Went in told them what I wanted as far as price and economy, directed me to several options, made my choice, got what I wanted and was in and out. Quick and easy. No pressure. More