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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
4,713 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 4,713 reviews

October 06, 2022

No one pick the phone in service, always go in message, also car ready no one inform They have to put some one to pick the phone, get information Very bad communication More

by mathewspjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Leahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your review. I would like the opportunity to speak with you regarding the level of communication you received during your service experience. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

October 05, 2022

Lord was AMAZING! Not pushy or stereotypical from other sales individuals I’ve worked with. More

by LCAPETILLO81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord - 10/10
Oct 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

It makes us smile to know you received excellent customer service. Our goal is not to be pushy but to ensure our customers leave our dealership stress-free and happy. Thank you for recognizing our Service Team and choosing Rockland Chrysler Dodge Jeep Ram.

October 05, 2022

James Jackson is a true professional and his service is impeccable. He made sure to make this deal easy, simple and to the point. He found the car I wanted and most importantly for the right price. Give hi More

by TORRES.JOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jackson , Mike Laporta
Oct 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your 5-star experience. Our professional Sales Team is dedicated to providing the right fit for you and your budget. Congratulations on your new vehicle. Come back and visit us here at Rockland Chrysler Dodge Jeep Ram for any future needs.

October 05, 2022

I like the way the costumer service help people but sometimes they take too long. More

by Djpouch1378
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to leave a review for us at Rockland Chrysler Dodge Jeep Ram. If you would like to discuss the timeliness of your recent service visits in greater detail, please feel free to contact me directly. Best regards, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Oct 14, 2022 -

Djpouch1378 responded

Okay no problem. Pls could you make the difference between Jeep Wrangler, Jeep Wrangler limited, Jeep Wrangler unlimited? It’s because I payed for a Jeep Wrangler rubicon unlimited. My car it’s look like only Jeep Wrangler rubicon

October 05, 2022

The financial person I dealt with was excellent. I believe his name was Chris.a real professional, ! More

by j.profenna59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Trois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! Thank you for recognizing our professional team here at Rockland Chrysler Dodge Jeep Ram. We hope you will continue to choose us for your auto needs in the future. Have a good day!

October 05, 2022

I liked the trade in for my car which made the lease possible. 2500 dollars. I gave mt car a Cherokee name. Her name is Ahyoka. More

by JPTHOMSEN1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. We are extremely pleased to learn from your satisfying review that our team delivered impressive customer service during your recent lease experience at Rockland Chrysler Dodge Jeep Ram. Congratulations on your new vehicle and have a great day!

October 04, 2022

I took my Ram 1500 there to replace two damaged tires. I had driven the truck just 200 miles before the tires were damaged. The service representative became upset because I did not want to do a wheel ali More

by felixr.acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Ali
Oct 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Felix, Thank you for taking the time to share your review. Your satisfaction is very important to us and I would like the chance to address your experience with our Service Department. Would you please contact me at your convenience? Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

October 04, 2022

Excellent dealership. Easy buying process. The salesman, Oliver, was straightforward and very knowledgeable. Great all around experience. More

by PCERRETO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Laporta
Oct 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing Rockland Chrysler Dodge Jeep Ram. We are glad to read our Sales Team provided you with an easy and knowledgeable buying experience. We look forward to doing business with you again.

October 04, 2022

The service was fine and Allan got me out as quickly as possible. The reason I'm not giving 5 stars is he said this wasn't covered under 3 years or 36,000 bumper to bumper. I would like to get this double More

by jmsmith0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan
Oct 07, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I am glad to see that you enjoyed the maintenance provided and it was a quick process. I would like to speak with you regarding your services being covered. Please call me directly or email me at your earliest convenience. Best regards, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

October 02, 2022

Our sales person Jermaine asked thorough questions to ensure he was searching for the right vehicle for our needs. He found exactly what we were looking for and made the buying process extremely easy. He More

by RNEVEU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Trois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing Rockland Chrysler Dodge Jeep Ram to do business with. Being knowledgeable, friendly, and helpful is what our Sales Team is all about. We listen to our customers and ask questions to ensure we will get them the right vehicle, and we see that was the case during your buying experience. Congratulations and enjoy!

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