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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

Overview
Employees
Reviews
Vehicles
4.6
5,624 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,624 reviews

April 07, 2023

While the actual sale of my Jeep leaves very very little to be desired... the service department stepped up and treated me the way I expected to be treated when I picked up my Jeep to take home... More

by Lenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
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Apr 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your feedback and business, Lenn! Our team is thrilled to read that you had a great service experience here at Rockland Chrysler Dodge Jeep Ram. If you have any further automotive needs, please feel free to reach out.

Apr 08, 2023 -

Lenn responded

The service experience was great, but would be open to discussing the purchasing experience. By the way, this is the 4th car I've purchased from your dealership.

April 07, 2023

Great experience with Lawrence. Easy transaction and love my new jeep grand Cherokee L! Highly recommend. More

by STEPHANIE.RIDZIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Vitulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your recommendation and business! Our team here at Rockland Chrysler Dodge Jeep Ram is thrilled to read that you had an excellent experience with us. If there is anything else we can do to service you, please feel free to reach out.

April 07, 2023

Poor customer service, on the last review someone responded with canned apology asking me to call them, I left a voicemail two weeks back with no return call. Don’t expect much. More

by sgs.staudt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recognize any of the names
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Apr 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your experience with us here at Rockland Chrysler Dodge Jeep Ram. If possible, we would like to speak with you to learn more about your time with us. Please contact us directly at your earliest convenience to discuss this further. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

Apr 08, 2023 -

sgs.staudt responded

Please, Katrina has my number and has no interest in speaking with me. She is just auto responding to the poor review. I would welcome a call from the General Manager if one exists.

Apr 24, 2023 -

sgs.staudt responded

It has been another two weeks with no contact from Rockland Dodge. I did find out they incorrectly tried to charge me $289.00 for a diagnostic charge for an item supposed to be covered under warranty.

April 07, 2023

They service and time frame in which the work was done was wonderful. Kevin was friendly and very professional. More

by Antoinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Antoinette, we are excited to read that our Service Team was professional and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Rockland Chrysler Dodge Jeep Ram.

April 06, 2023

My service advisor, Allan St. Germain, was very helpful. While I was waiting for my service to be completed he would come into the waiting area to keep me posted on the progress.. More

by lac8240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
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Apr 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our Service Team is thrilled to read that you had a helpful and pleasant experience here at Rockland Chrysler Dodge Jeep Ram! If you have any further need of our assistance, please feel free to reach out.

April 06, 2023

I was greeted professionally and was out within an hour which fit into my schedule. More

by CHRISCOLEFLUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
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Apr 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are proud to see that you had a great experience. Thank you for taking the time to rate and review our team here at Rockland Chrysler Dodge Jeep Ram.

April 06, 2023

Was definitely scammed by the service department and they don't return calls when you complain. If you can go to a different dealership. Was told that there is no service director and there is and was also More

by Jslaxx19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katrina and John
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Apr 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us and I would like to learn more about your visit with us and the level of communication you received. Would you please provide me with your best method of contact so we can discuss this further? I would appreciate it. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

April 05, 2023

They worked well with me. I got a good deal. I like the keep compass I was sold More

by DANIEL.STEIGERT
Recommend Dealer
Yes
Employees Worked With
Matthew Kim
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Apr 06, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Congratulations on your Jeep Compass; that is exciting to learn that you like it so much. Thank you for leaving us this 5-star review here at Rockland Chrysler Dodge Jeep Ram. We are pleased that our Sales Team worked with you to get a good deal on the Jeep Compass. Should you need assistance with anything else, please get in touch with us anytime. Have an excellent rest of your day.

April 05, 2023

From the minute we walked in, and when we drove off in our new car, our overall experience was excellent. More

by SAMADIM88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Saya
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Apr 06, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for this 5-star review for us here at Rockland Chrysler Dodge Jeep Ram. We are pleased that our Sales Team made your overall experience so excellent. Congratulations on your new vehicle. Your kind words make us so proud, and we're grateful for this review. Don't hesitate to reach out if we can assist you with anything else. Have a fantastic day!

April 05, 2023

Joe did a great job explaining everything and we never felt rushed or pushed. Great work. More

by RBRTCARP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review for us here at Rockland Chrysler Dodge Jeep Ram; we are pleased to learn you had a great experience with us. Our Service Team is thrilled that you never felt rushed or pushed into services or work for your vehicle. It makes us happy to know you are pleased with our work and found it great. Your business is genuinely appreciated. Feel free to let us know if we can help with anything else. Have a wonderful day.

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