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Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
6,087 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork.
Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 6,087 reviews
June 02, 2026
Excellent , great people , great service , very accommodating, sales person was great listens and found what I needed accommodating, sales person was great listens and found what I needed More
by pjprovenza
Verified CustomerEmployees Worked With
June 02, 2026
Nick Salomon is the best there really helps and knows people and will get it done people and will get it done More
by JUSTINFEZZUOGLIO
June 02, 2026
Staff was professional, efficient, personable and got me just what I wanted. The review of my vehicle was very efficient and thoroughly explained as well just what I wanted. The review of my vehicle was very efficient and thoroughly explained as well More
by AJSODEE0
Employees Worked With
Cyrus
June 02, 2026
They where very professional , Especially the salesman Cyrus and the finance manager. Great communication. From start to finish the made the car buying process very easy for me. Cyrus and the finance manager. Great communication. From start to finish the made the car buying process very easy for me. More
by ZZTROOP
Employees Worked With
Cyrus
June 02, 2026
Id like to preface this by saying Brendan and Kevin were excellent and we had no issue with them and their service, but Maria Capello on the other hand should not be in charge of customer service period. Up excellent and we had no issue with them and their service, but Maria Capello on the other hand should not be in charge of customer service period. Upon arriving to pickup my vehicle Maria asked me to step out side the facility to challenge and confront me quite agressively for not giving her the "opportunity" to look into the issue we had before I left a honest negative review. My 2024 chrysler pacifica was at rockland chrysler three seperate times for a recall related issue. They repaired the rear air bag system and forgot to install the rear seat belt. We did not drive the vehicle for a few days after picking it up and a few days later we went to use the vehicle to pickup a car pool of kids, at that point we realized that the rear passenger side seat belt was not installed and this caused a major issue for us. We could not buckle one of our boys into the car. We had to call someone to help us and we missed after school activities because of this. We also had to yet again bring the car back to rockland chrysler. This is when Maria decided it would be a good time to berate me about the bad rating I gave them. No where did she apologize to me. Further more the reason we gave them a negative rating initially on our first visit was because the service advisor Don said that we needed front and rear brakes immediately in our van which had just hit 30k miles. I found this very suspicious and declined the brake job and brought the vehicle to our trusted local shop who we have used for 10 years for brakes , tires and oil changes. They put the vehicle on the lift and removed the tires and inspected the brakes. They found that the vehicle did NOT need brakes. In fact it had more than half pad and rotor life left. Rockland Chrysler clearly wanted to sell me brakes and blatantly lied to me then returned a un safe vehicle to us. When i brought this to Marias attention she argued with me , admitted no fault , no apology , and stated that their specs were different from other service centers. That was her "opportunity" to make right some how and instead she said it was basically my word against theirs and was still carried on about the poor rating I gave them and questioned me why I would even bother coming back there. Rockland Chrysler is our local dealer, We have purchased several vehicles from rockland Chrysler and I dont have an issue with the sales department, but Maria Capello has much to learn about customer service and we plan to speak with corporate about this entire fiasco and some other issues we have had with the service department last year including then scratching our 2017 grand caravan we had in for service, and some other questionable things. I am an honest person and have done no wrong here and I left feeling totally disrespected and mis treated. More
by Nick K
Employees Worked With
June 01, 2026
Have left my car there twice, still not completed. Have to bring it in a third time. But, they were sure to charge me my deductible even with the work not done. Nothing offered for the inconvenienc Have to bring it in a third time. But, they were sure to charge me my deductible even with the work not done. Nothing offered for the inconvenience. Been a customer for years purchased and leased numerous cars. Loyalty has never been reciprocated. More
by Rude and Unprofessional
Employees Worked With
All!
May 31, 2026
Professional from start to finish. From the purchase of my vehicle to my first oil change nothing but efficiency and stellar customer service!! From the purchase of my vehicle to my first oil change nothing but efficiency and stellar customer service!! More
by craigsgoldstein
Employees Worked With
May 31, 2026
Brendan is always friendly and extremely helpful whenever I need to service my vehicle, thank you again I need to service my vehicle, thank you again More
by DODGEBOY6706
Employees Worked With
May 31, 2026
May 29, 2026
Stopped by for an oil change at 12 noon. Was in and out in no time. Sat in the cool waiting area while I was warmly greeted by all the services advisors. Environment was warm friendly and Was in and out in no time. Sat in the cool waiting area while I was warmly greeted by all the services advisors. Environment was warm friendly and professional. More
by bugsy1023
Employees Worked With
Nicole and Brendan Dupper
