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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
5,621 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,621 reviews

May 23, 2025

Chris Gunst was great, very professional. Kept me up to speed on my build and made the whole process seamless. Definitely the best car buying experience I’ve ever had. More

by stepitout328
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind words and are glad our team provided you with a seamless experience at Rockland Chrysler Dodge Jeep Ram. We hope you enjoy your new vehicle.

May 23, 2025

Worst experience I've ever had at a dealership. Horrible service, no return phone calls. And this is the second time there was more wrong with the car than when I dropped it off. It took 6 days of More

by BMYAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

We are Chrysler/Dodge/Jeep/Ram people, but we did just purchase a used Toyota Highlander in mint condition. Oliver McIntyre was A+++++ He went out of his way to make sure the car was delivered to us since More

by K
Recommend Dealer
Yes
Employees Worked With
Brian Gehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad you had a great experience at Rockland Chrysler Dodge Jeep Ram. It's wonderful to hear about the excellent service you received from our team. Thank you for your kind words and for choosing us for your Toyota Highlander purchase.

May 23, 2025

Was lied to, need to call 4 times to get questions answered. Was 2 1/2 without a car when promised a loaner/rental. Took a week to repair after being told it would be 2 days. Will never bring my ca More

by kjcm59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan
May 23, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We would like to shed some clarification concerning your comments about your visit. Your review neglected to mention that your vehicle was out of warranty and your extended warranty was also expired. Your conduct toward the advisor was entirely unacceptable, to the point of yelling over a miscommunication of a callback. Despite how you spoke to him, he apologized for the matter. He proceeded to go above and beyond to reduce the cost of the repair before informing you of the total and even applied a $50.00 discount. As a gesture of goodwill, we absorbed the cost of the rental vehicle we provided you for 5 days. Since your visit you have left unreasonable emails, insisting that more should have been done for you. Let us be clear: we went above and beyond our obligation in this situation. On a final note, we hope you find a new service center that will have the pleasure of servicing your vehicle moving forward. We will continue to ensure that customer satisfaction will always be our top priority. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

May 23, 2025

Easy and great to work with made the whole process painless def go talk to them More

by SKATCH1885
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback about your experience with us at Rockland Chrysler Dodge Jeep Ram. Thank you for the kind words, and take care.

May 23, 2025

Kevin is the ultimate professional, respectful of my needs and time, so courteous. He’s 100% the best! More

by TARAL258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad to know our team was able to provide such a professional and courteous experience. Thank you for your kind words about Rockland Chrysler Dodge Jeep Ram.

May 23, 2025

If I knew about your diagnostic charge, I wouldn’t have come there. It also took long to get the part needed, which I assumed would be at a Dodge dealer. More

by suz444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan at service department
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Our Service Team takes pride in providing top-notch customer care. I would appreciate the chance to address your feedback regarding the price of the diagnosis performed on your vehicle and the wait you experienced for a part. Please contact me directly to further discuss this. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

May 23, 2025

Every experience I have with this service department is a nightmare. They take my car from me for days on end with no communication. This is our family car (family of 5) and I can't get my kids to school/ac More

by EAFMARINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole?
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We value customer satisfaction and appreciate you sharing your review. I would like the chance to discuss your feedback about the wait you experienced with our Service Team and the level of communication that you received regarding your vehicle. Please give me a call so we can discuss this further. Best regards, Maria Capello Customer Relations Manager (845) 405-7698

May 23, 2025

Just stay away from this dealership. They are not serious and don't know what they are doing. To begin with, nobody answers their phones, and it is difficult to schedule an appointmen More

by james pacifica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Dedeoglu
Jun 01, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We strive to provide positive and transparent service experiences for our guests. I'd like to address your feedback regarding the services and diagnosis you received during your visit. Please reach out to me at your convenience. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

May 18, 2025

Great buying experience. Almost no haggling necessary. Got me into the vehicle I wanted at the price I wanted. More

by scottabascal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ureña
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're very pleased to hear about your great buying experience at Rockland Chrysler Dodge Jeep Ram. Our team is glad you got the vehicle and price you wanted. Thank you for sharing your feedback.

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