Rockwall Chrysler Jeep Dodge RAM

Went for an oil change and quick alignment, Service was good and as expected on this visit good and as expected on this visit More

This dealership has its highs and its lows I appreciate how willing the service advisors can be and how they make sure the job gets done how willing the service advisors can be and how they make sure the job gets done More

Helped me find the RAM I WANTED — however, the finance guy didn’t ensure they had all required docs — had to repeatedly provide proof of insurance— very weird when i had a trade in and a check from my ban guy didn’t ensure they had all required docs — had to repeatedly provide proof of insurance— very weird when i had a trade in and a check from my bank for the purchase—- maybe they were to quick to get the money — don’t like getting repeat request for trival info after I made it easy for the dealership paid for a vehicle!! More

Very fast, clean, neat and organized with great, pleasant staff. Easy accessibility off I 30 staff. Easy accessibility off I 30 More

Great service. They got me in and out quickly during my vehicle inspection. Thank you! They got me in and out quickly during my vehicle inspection. Thank you! More

Kane was a great help as well as Jose that worked on my van. Excellent service and very professional. van. Excellent service and very professional. More

Dusty is the best service rep they have. I’m thankful I got her today and had fast excellent service. I’m thankful I got her today and had fast excellent service. More

Came here with a preapproval in hand to buy a truck that they listed as available but it was at their Arlington BMW dealer according to the website. The salesperson tried to sell me a new dodge instead. Fin they listed as available but it was at their Arlington BMW dealer according to the website. The salesperson tried to sell me a new dodge instead. Fine, I was interested in considering it. But I told her what my parameters were and she insisted she could make it work. Wasted a couple hours of my time to find out they were way off and tried ripping me a new one on rate and lowballed my trade, even though they quoted me more through their online tool. I left. A couple of days later I drove to Arlington, they used my preapproval and I got the truck I wanted the whole time. Arlington was 10/10. Easy and fast deal, good rate and they gave me MORE for my trade than their online tool. Next I came in here today to see about a strange message on my radio regarding the SOS system. The service rep was very friendly and professional. She went to the GM to ask if they would service it and he said no. They told me they wouldn’t fix it and that it was Arlington’s problem to fix, even though they’re the same ownership. They had a chance to at least be my servicing dealer today but they lost that too. I’ll never do any business here. I sure love my truck though and wish they would’ve just sold me what I wanted the first time. Instead, they worked hard to make sure I wouldn’t do any business with them. So there ya go. More

I have used the service department twice. First time I had to wait 4 12 hours. I was assured that would not happen again. Well yesterday I waited 3 hours. I was told to make myself comfor First time I had to wait 4 12 hours. I was assured that would not happen again. Well yesterday I waited 3 hours. I was told to make myself comfortable, but not told how long it would be. My service rep seemed to think 3 hours wasn’t long since I had 4 recalls and they should take 1 1/2 hours each????? If I knew it would take so long, I would have had someone pick me up. My time is important too. More

Very good overall experience everyone was helpful with no pressure to buy, I have bought several vehicles here and have always been treated well. pressure to buy, I have bought several vehicles here and have always been treated well. More