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Ron Tirapelli Ford
Shorewood, IL
201 Reviews
Since we opened our dealership in 1984, the automotive industry as evolved over the years. We have continued to reinvent ourselves keeping our customers and their needs first. It is important that our customers know this. Our employees are pleased to say they are part of the Tirapelli team and many have been a part of our family for over 20 years.
At Ron Tirapelli Ford, our product specialist will ensure you find an ideal vehicle for your needs. We want to make sure you are happy with your first experience so it will not be the last experience with us. We do everything we can to build long term relationships. At Ron Tirapelli Ford, we've found going the extra mile helps our customer go the extra thousands.
Our goal is to have a state of the art facility, the best people, the best selection and the best service to ensure our customer has a happy experience.
Our Values:
RESPECT
HONESTY
EXCELLENCE
TEAMWORK
We want to come to work to make sure you are happy with all your transportation needs here at Ron Tirapelli Ford, Inc.
It Takes More Than Just One Happy Shorewood Customer to Earn the Trust of Drivers Throughout Joliet, Lockport, Plainfield and New Lenox
It Takes a Dynamic Team Just Like the One at Ron Tirapelli Ford
At Ron Tirapelli Ford, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Escape, Focus, F-150, Fusion or Explorer of your dreams in your driveway, on your terms.
When you're ready to return to our Shorewood dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 201 reviews
September 09, 2024
Always courteous they do what they say no surprises. No pressure to pay for things you don't need. Work done in a sufficient manner No pressure to pay for things you don't need. Work done in a sufficient manner More
by swan.chris
September 04, 2024
Your dealership contacted me about a recall on my F150 pickup. Heather was awesome on setting up my appointment. She had the tech come do it where I work in the parking lot. Heather worked on getting the pickup. Heather was awesome on setting up my appointment. She had the tech come do it where I work in the parking lot. Heather worked on getting the directions right,I park in a remote lot in the Citgo refinery. Every thing went smoothly!! More
by HPUSKARIC56
August 31, 2024
It was the WORST experience. I outright told them I am a recent widow so please don’t take advantage. They did. First they did a diagnostic for $199 and said nothing is wrong. I I outright told them I am a recent widow so please don’t take advantage. They did. First they did a diagnostic for $199 and said nothing is wrong. I threaten to sue them if I got into an accident cause the car is veering to the left all on it’s own. They said they don’t find that to be a problem, perhaps I’m going into the lane and it’s correcting me. They were driving it to pick me up and called and said you’re right it’s veering, we’re taking it back to the shop. Quoted me $2000 to replace a rim and a valve, when I said I’ll think about it they called back and said $979. More
by bmateo0607
August 24, 2024
I’ve been a customer for over 15 years and the service is amazing. and trustworthy amazing. and trustworthy More
by Whitneymimne
August 22, 2024
It was very easy to schedule the appointment. Everyone was very friendly and polite. Great service! Everyone was very friendly and polite. Great service! More
by arthistorian2016
August 22, 2024
I’ve purchased four cars from this dealership. They have always been honest and fair with me. On my latest purchase, Tina Davis worked with me. I got a great price and excellent service. I’ve know They have always been honest and fair with me. On my latest purchase, Tina Davis worked with me. I got a great price and excellent service. I’ve known John, the general manager, for years, he is awesome! Very honest and humble. Ron Tirapelli Ford has always done right by me. Thank you to all of you for another great experience! More
by jnudingjr
Employees Worked With
John Hanania, Bob Lemon
August 21, 2024
Service advisor and master tech refused to look at my vehicle after saying it couldn’t be worked on. Took my car to another dealership and it was fixed next day. vehicle after saying it couldn’t be worked on. Took my car to another dealership and it was fixed next day. More
by Jbajner
Employees Worked With
Abe-service
